Caroline Nakasi
Elk Grove,CA
Summary
Am seasoned Logistics Professional with a decade of experience in delivering top-notch customer service and mission-focused solutions. Expertise encompasses Hospitality Management, Production Control, Operations Management and facilities maintenance, all of which enable to meet mission requirements with ease. Have successfully collaborated with senior executives in formulating and executing strategic plans, and strong communication skills and goal-oriented analytical expertise have played a crucial role in accomplishing critical missions. These efforts have facilitated a record of four years of work order compliance for KBOSS PWD Directorate after six years of non-compliance. Am proficient in utilizing industry-standard software such as Microsoft, Power BI, Power Pivot, System Application and Product (SAP), and Maximo, which have helped streamline work processes. Leadership style is inspirational and generates trust, loyalty, and positive outcomes for the company.
Compassionate Caregiver known for highly productive and efficient task completion. Skilled in personal care assistance, medication management, and mobility support. Excel at communication, patience, and empathy to provide exceptional care and companionship. Adapt quickly to changing patient needs and environments, ensuring comfort and safety at all times.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiver
Leben and Wohnen Generational Centre Sonnenberg.
Stuttgart, German
06.2023 - 09.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Inventory Specialist (Functional Analyst )
Mission Essential - German
Stuttgart, DE
03.2022 - 09.2022
- Maintained accurate and up-to-date inventory records.
- Developed and implemented effective inventory control systems.
- Investigated discrepancies between physical count and computer records.
- Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
- Managed purchase orders with vendors to maintain optimal stock levels.
- Utilized barcode scanners to quickly update inventories in the system.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
Production Control Specialist
Vectrus Cooperation (K-BOSSS)
Kuwait, Kuwait
03.2019 - 06.2021
- Created reports on daily, weekly, and monthly production activities.
- Coordinated with vendors to ensure timely delivery of materials needed for production runs.
- Provided guidance on the most effective methods for scheduling production orders.
- Analyzed data from multiple sources to forecast future demand requirements.
Production Control Clerk
Vectrus Cooperation (K-BOSSS)
Kuwait, KW
03.2015 - 11.2017
- Analyze work order logs to align with Work Group production schedule and workload
- Monitor work order statuses to ensure Work Group is notified of any material cancellations
- Cross-checks CDRL reports with system to provide material updates and to minimize halts in procurement process.
- Developed systems to expedite production and cut costs by 60%
- Maintained production records and updated databases with accurate information.
- Coordinated with vendors on inventory orders, shipments, and returns.
- Ensured compliance with safety regulations during the entire production process.
Guest Service Executive
Jumeirah Messilah Beach Hotel & Spa
Kuwait, KW
08.2013 - 03.2015
- Participated in weekly team meetings to discuss guest feedback, share ideas for improvement, and set goals for upcoming weeks
- Collaborated with housekeeping staff to ensure clean and comfortable rooms for guests upon arrival
- Organized group bookings efficiently by working closely with event planners or travel agents ensuring all special requests were met
- Managed reservation system efficiently, ensuring availability of rooms for walk-in guests and minimizing overbooking incidents.
- Streamlined check-in and check-out processes for improved guest experience during high-traffic periods.
- Increased repeat bookings through attentive service and personalized follow-up communications with guests.
- Greeted customers upon arrival and provided them with accurate information regarding services, facilities, and amenities.
- Resolved customer complaints in a timely manner to ensure guest satisfaction.
- Assisted guests with check-in and check-out procedures, including registration, room assignments, key cards, and payment processing.
Education
Bachelor of Art in Education - Teacher Education, Subject-Specific
Ndejje National Teachers College
Kampala Ug.Diploma in Physical Education -
Makerere University
Kampala UgUganda Certificate in Sign Language Interpretation -
Kyambogo University
Kampala UgSkills
- Maximo CMMS experience (Work Order & Inventory modules)
- Customer care and support
- Progress Documentation
- Workflow Optimization
- Task Prioritization
- Production control knowledge
- Production Scheduling
- Microsoft Office
Certification
- Excel Advanced Course Certification
- First Step & Second Step to Leadership - KBOSSS
- Certificate in First Aid Training - KBOSS Vectrus -2020
- Power Bi, Beginner, and Intermediate Course Certification
Accomplishments
- Innovator Award - Production Control
- Performance Award -Production Control
Languages
Estonian
Beginner
A1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Reading
Timeline
Caregiver
Leben and Wohnen Generational Centre Sonnenberg.
06.2023 - 09.2024
Inventory Specialist (Functional Analyst )
Mission Essential - German
03.2022 - 09.2022
Production Control Specialist
Vectrus Cooperation (K-BOSSS)
03.2019 - 06.2021
Production Control Clerk
Vectrus Cooperation (K-BOSSS)
03.2015 - 11.2017
Guest Service Executive
Jumeirah Messilah Beach Hotel & Spa
08.2013 - 03.2015
- Excel Advanced Course Certification
- First Step & Second Step to Leadership - KBOSSS
- Certificate in First Aid Training - KBOSS Vectrus -2020
- Power Bi, Beginner, and Intermediate Course Certification
Bachelor of Art in Education - Teacher Education, Subject-Specific
Ndejje National Teachers College
Diploma in Physical Education -
Makerere University
Uganda Certificate in Sign Language Interpretation -
Kyambogo University
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