Caroline Parizio

• Provided exceptional guest service while managing multiple tables efficiently

• Served as Host, greeting guests, managing waitlists, answering phones, and coordinating seating

• Trained new hires, ensuring consistency in service and company standards

• Assisted with administrative and organizational tasks as needed by management

• Communicated effectively with team members, supervisors, and guests

• Demonstrated reliability, leadership, and strong interpersonal skills

• Delivered high-quality customer service in a high-volume restaurant environment
• Promoted to Lead Server, supporting daily operations and assisting management
• Trained new servers on service standards, menu knowledge, and procedures
• Handled payments, and POS systems accurately
• Answered phone calls, assisted guests with reservations and inquiries
• Maintained a professional and organized front-of-house environment