Caroline Rosado
Wilmington,DE
Summary
Detail-oriented professional with expertise in financial management and team coordination. Proven ability to streamline operations and enhance productivity through effective communication and leadership.
Results-driven office manager with expertise in coordinating financial workflows and enhancing inventory management. Recognized for attention to detail and ability to improve processes, ensuring seamless operations and timely outcomes.
Overview
25
25
years of professional experience
Work History
Office Manager
Paddy's Roofing and Siding
03.2025 - Current
- Facilitated sales and production operations by efficiently scheduling appointments based on call volume.
- Executed timely processing of incoming and outgoing payments, facilitating smooth financial workflows.
- Managed comprehensive records of invoices and receipts, contributing to improved financial tracking accuracy.
- Coordinated supply and clothing orders, maintaining inventory levels to enhance operational efficiency and decrease downtime.
- Coordinated maintenance of sales calendars to ensure timely follow-ups and appointments.
- Oversaw scheduling of weekly meetings to enhance team engagement and productivity. Managed luncheon ordering processes to ensure seamless event execution.
- Developed engaging slide shows to facilitate effective communication during weekly meetings.
Senior Payroll Analyst
JP Morgan Chase
08.2019 - 03.2024
- Administered payroll operations to ensure timely and accurate compensation for a workforce exceeding 100,000.
- Conducted thorough reviews of payroll data to guarantee precise tax and benefit deductions.
- Evaluated payroll data to guarantee accuracy and adherence to federal regulations.
- Led payroll processing initiatives, enhancing operational efficiency across multiple business units.
- Guided junior analysts in mastering payroll systems and implementing best practices for data management.
- Created and sustained detailed payroll procedure documentation to uphold consistency and clarity in operations.
- Utilized in-depth expertise in time and attendance management to streamline workforce tracking processes.
- Executed entry of 401k updates into Oracle system.
- Conducted analysis of payroll data to enhance operational efficiency and address identified trends.
- Oversaw access protocols for extremely sensitive data, upholding confidentiality standards to safeguard information integrity.
H.R. Quality Assurance
JPMorgan Chase
11.2009 - 08.2019
- Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
- Adapted quickly to fast-paced settings, maintaining productivity and focus on objectives.
- Fostered teamwork and self-sufficiency to enhance overall project outcomes and team dynamics.
- 2. Purpose-Driven: Recorded and analyzed internal quality controls to ensure compliance and accuracy in testing results.
- Conducted detailed feedback sessions and coaching for representatives, identifying and recommending necessary training improvements.
- Oversaw scorecard updates to ensure accurate team performance tracking.
- Showcased agility in learning and flexibility in responding to changing situations.
- Compiled and presented metrics to evaluate operational efficiency and drive improvements.
Human Resources Onboarding
JP Morgan Chase
02.2001 - 11.2009
- Assisted in distributing proposal letters and welcome packets to new clients. Facilitated communication by sending welcome letters to enhance client engagement. Supported onboarding processes through timely delivery of informational packets.
- Facilitated onboarding process by gathering and verifying essential new hire paperwork, such as I-9 tax forms and direct deposit details.
- Audited incoming documentation and updated relevant systems to ensure compliance and data integrity.
- Coordinated drug screening, fingerprinting, and background check processes to ensure compliance and safety standards.
- Managed distribution and evaluation of new employee surveys, focusing on improving employee engagement and satisfaction.
Education
Associate of Science -
Goldey Beacom
Wilmington, DE 09-1985
Skills
- Administrative support
- Strong organizational abilities
- Workplace efficiency management
- Service excellence
Languages
French
Timeline
Office Manager
Paddy's Roofing and Siding
03.2025 - Current
Senior Payroll Analyst
JP Morgan Chase
08.2019 - 03.2024
H.R. Quality Assurance
JPMorgan Chase
11.2009 - 08.2019
Human Resources Onboarding
JP Morgan Chase
02.2001 - 11.2009
Associate of Science -
Goldey Beacom