Caroline Wagner
Denver,CO
Summary
Energetic, personable server/bartender well-versed in every restaurant setting, ranging from fine dining including private events, to extremely fast-paced, high volume environments. I pride myself in remembering returning guests, their orders, which leads to consistently flattered, happy guests, that cant wait to return.
Overview
5
5
years of professional experience
Work History
Banquet and Fine Dining Server
Eddie Merlot's Prime Aged Beef & Seafood Englewood
Englewood, CO
11.2022 - 12.2023
- Assisted in guiding each guest to make the best decisions on food and beverage orders while also pairing wine and cocktails with prime grade steaks and seafood.
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Consolidated large orders for private parties being a Lead Banquet Server.
- Maintained professional etiquette at all times, from good hygiene and a pressed uniform, to proper treatment towards guests (walking them to the restroom) instead of pointing.
Server
Cherry Cricket Restaurant
Denver, CO
07.2022 - 10.2022
- Provided prompt, consistent service in a high-volume, fast-paced restaurant.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Server/Bartender
El Rancho Brewing
Evergreen, CO
05.2021 - 05.2022
- Helped guests pair brews and signature cocktails with local food menu items.
- Assisted in bar service, food service, food running, and back-of-house food preparation.
- Maintained a large number of returning guests that would request me to be their server.
Banquet and Fine Dining Server
Morton's Steakhouse
Denver, CO
08.2020 - 03.2021
- Lead team members to maintain professional, guest-forward experiences for private company parties ranging from 15-60 guests.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Assisted my fellow coworkers in providing the best experience possible for each individual guest.
Fine Dining Server
Perrys Steakhouse & Grille
Lone Tree, CO
09.2018 - 11.2019
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Followed up with guests after meals to ensure satisfaction with overall experience.
- Communicated regularly with kitchen staff regarding order status updates.
Education
Some College (No Degree) - Business
University of Wisconsin- Whitewater
Whitewater, WISkills
- Table Setting
- Relationship Building
- Menu Memorization
- Sales Abilities
- Upselling Skills
- Party Service Experience
- Event Support
- Upscale Dining Expertise
- Wine Pairings
- Order Accuracy
- Team Leadership
- Conflict and Complaint Resolution
Affiliations
- My favorite hobby is fly fishing! I am currently a member of a women's fly fishing league and proudly support the team and hope to bring more women out to the river to enjoy the sport that I love the most.
Timeline
Banquet and Fine Dining Server
Eddie Merlot's Prime Aged Beef & Seafood Englewood
11.2022 - 12.2023
Server
Cherry Cricket Restaurant
07.2022 - 10.2022
Server/Bartender
El Rancho Brewing
05.2021 - 05.2022
Banquet and Fine Dining Server
Morton's Steakhouse
08.2020 - 03.2021
Fine Dining Server
Perrys Steakhouse & Grille
09.2018 - 11.2019
Some College (No Degree) - Business
University of Wisconsin- Whitewater
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