Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Caroline Wagner

Denver,CO

Summary

Energetic, personable server/bartender well-versed in every restaurant setting, ranging from fine dining including private events, to extremely fast-paced, high volume environments. I pride myself in remembering returning guests, their orders, which leads to consistently flattered, happy guests, that cant wait to return.

Overview

5
5
years of professional experience

Work History

Banquet and Fine Dining Server

Eddie Merlot's Prime Aged Beef & Seafood Englewood
Englewood, CO
11.2022 - 12.2023
  • Assisted in guiding each guest to make the best decisions on food and beverage orders while also pairing wine and cocktails with prime grade steaks and seafood.
  • Demonstrated knowledge of wine list and recommended wines based on customer preferences.
  • Consolidated large orders for private parties being a Lead Banquet Server.
  • Maintained professional etiquette at all times, from good hygiene and a pressed uniform, to proper treatment towards guests (walking them to the restroom) instead of pointing.

Server

Cherry Cricket Restaurant
Denver, CO
07.2022 - 10.2022
  • Provided prompt, consistent service in a high-volume, fast-paced restaurant.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Server/Bartender

El Rancho Brewing
Evergreen, CO
05.2021 - 05.2022
  • Helped guests pair brews and signature cocktails with local food menu items.
  • Assisted in bar service, food service, food running, and back-of-house food preparation.
  • Maintained a large number of returning guests that would request me to be their server.

Banquet and Fine Dining Server

Morton's Steakhouse
Denver, CO
08.2020 - 03.2021
  • Lead team members to maintain professional, guest-forward experiences for private company parties ranging from 15-60 guests.
  • Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
  • Assisted my fellow coworkers in providing the best experience possible for each individual guest.

Fine Dining Server

Perrys Steakhouse & Grille
Lone Tree, CO
09.2018 - 11.2019
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Followed up with guests after meals to ensure satisfaction with overall experience.
  • Communicated regularly with kitchen staff regarding order status updates.

Education

Some College (No Degree) - Business

University of Wisconsin- Whitewater
Whitewater, WI

Skills

  • Table Setting
  • Relationship Building
  • Menu Memorization
  • Sales Abilities
  • Upselling Skills
  • Party Service Experience
  • Event Support
  • Upscale Dining Expertise
  • Wine Pairings
  • Order Accuracy
  • Team Leadership
  • Conflict and Complaint Resolution

Affiliations

  • My favorite hobby is fly fishing! I am currently a member of a women's fly fishing league and proudly support the team and hope to bring more women out to the river to enjoy the sport that I love the most.

Timeline

Banquet and Fine Dining Server

Eddie Merlot's Prime Aged Beef & Seafood Englewood
11.2022 - 12.2023

Server

Cherry Cricket Restaurant
07.2022 - 10.2022

Server/Bartender

El Rancho Brewing
05.2021 - 05.2022

Banquet and Fine Dining Server

Morton's Steakhouse
08.2020 - 03.2021

Fine Dining Server

Perrys Steakhouse & Grille
09.2018 - 11.2019

Some College (No Degree) - Business

University of Wisconsin- Whitewater

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Caroline Wagner