Caroline Warncke
Cincinnati,OH
Summary
Effective Student committed to learning, developing skills in Neuroscience, interest in sales, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Dependable and successful server, providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server
Silver Spring House
2024.04 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
TPC Rivers Bend
2023.03 - 2023.08
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Instructor
Learn To Skate USA
2022.10 - 2023.08
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Lifeguard
Kings Island
2022.05 - 2022.08
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Neuroscience
University of Cincinnati
Cincinnati, OH04.2027
Skills
Strong Work Ethic
Exceptional customer service
Guest Engagement
Attention to Detail
Fast Learner
Neuroscience knowledge
Strong communicator
Public Speaking
Understanding of learning styles
Time Management
Timeline
Server
Silver Spring House
2024.04 - Current
Server
TPC Rivers Bend
2023.03 - 2023.08
Instructor
Learn To Skate USA
2022.10 - 2023.08
Lifeguard
Kings Island
2022.05 - 2022.08
Bachelor of Science - Neuroscience
University of Cincinnati
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