Caroline Weiss
Abbeville,LA
Summary
Led teams to foster customer-centric approaches across diverse sectors including retail and logistics. Coached staff in best practices for service excellence and operational efficiency. Adapted communication styles to meet the needs of various roles and industries.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Production & Design Assistant (Internship)
Superlative Design Group LLC
01.2023 - Current
- Worked directly with clients on residential and commercial design projects.
- Assisted with design development for a luxury Airbnb above Tsunami in downtown Lafayette, LA.
- Supported execution of design concepts aligned with client goals and target audience.
Clinique Counter Manager
Dillard's
01.2019 - 01.2022
- Trained, coached, and supervised counter staff on product knowledge and application techniques, onboarding new team members
- Introduced sales initiatives that helped the counter exceed daily and seasonal goals, ranking #1 of 14 districts
- Managed product sales and customer relations, developing strong leadership and public-facing communication skills
Hairstylist
Great Clips
01.2021
- Educated customers on products and suggested treatments and styles suited to individual preferences
- Scheduled and managed customer appointments, processing payments and maintaining service records
Licensed Cosmetologist
Freelance
01.2017 - Current
- Provide professional beauty services directly to clients, independently managing scheduling and client relationships
- Build strong communication and rapport with a diverse client base
Family Caregiver & Care Support Provider
Private Family Care
01.2019 - 01.2024
- Provided long-term care for family members with complex medical, mobility, and daily living needs
- Monitored health status and communicated concerns clearly to medical providers
- Managed schedules, organized records, and responded to emergencies with composure
Delivery Driver
DoorDash
01.2022 - Current
- Completed several hundred deliveries with a strong on-time and customer satisfaction record while independently managing daily routes
- Navigated varied and rural routes safely and efficiently, delivering consistent, friendly service under time pressure
- Maintained a clean driving record and adhered to all traffic and safety regulations
Education
Bachelor of General Studies - Painting
University of Louisiana at Lafayette
Lafayette, LA05.2026
Skills
- Maintained high customer satisfaction through strong service and relationship management
- Led training, supervision, and team performance improvements
- Streamlined scheduling and coordination to improve client experience
- Resolved complex issues and crises while maintaining operations
- Strengthened communication, multitasking, and time management efficiency
- Maintained a clean safety record through defensive driving
- Increased engagement and sales through targeted outreach and promotions
- Utilized Microsoft Office for efficient documentation and data management
- Consistently reliable, punctual, and trusted by stakeholders
Websites
Certification
Cosmetology Degree from Baystyle Academy of Cosmetology in Fairhope, AL
Timeline
Production & Design Assistant (Internship)
Superlative Design Group LLC
01.2023 - Current
Delivery Driver
DoorDash
01.2022 - Current
Hairstylist
Great Clips
01.2021
Clinique Counter Manager
Dillard's
01.2019 - 01.2022
Family Caregiver & Care Support Provider
Private Family Care
01.2019 - 01.2024
Licensed Cosmetologist
Freelance
01.2017 - Current
Bachelor of General Studies - Painting
University of Louisiana at Lafayette