Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caroline E. O’Connell

Crisis Intervention Specialist
Beaver Falls,PA

Summary

Excellent communication skills – written and spoken Strong research and analytical skills Excellent customer relations skills—friendly, helpful Able to work independently with little to no supervision Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.

Overview

2
2
Certifications
3
3
years of post-secondary education
16
16
years of professional experience

Work History

Culinary Manager

Metz Culinary Management
Mars, PA
03.2021 - Current
  • Prepare and cook meals for up to fifty residents and staff.
  • Meet individual dietary restrictions as needed.
  • Maintain a sanitary and hygienic working environment.
  • Work individually with no supervision.

Therapy Intern

MHY Family Services
Mars, PA
08.2020 - 03.2021
  • Ran one weekly therapist group for Children ages 9-17 with severe mental health or behavioral health concerns.
  • Ran therapist group twice weekly with juvenile males with maladaptive behavioral concerns.
  • Participated in weekly team meetings or as needed and provided specific insight on individual clients.
  • Completed research on self-injurious behaviors and other mental health topics as needed.
  • Participated in family and individual therapy sessions with clients.

Residential Advisor

MHY Family Services
Mars, PA
05.2017 - 03.2021
  • Assumed a leadership role during crises to affect calm and effective solutions.
  • Completed client paperwork regarding important aspects, events and crisis during a shift.
  • Supervised and assisted residents in their daily tasks in support of individual goals.

Pet Detective

Blue Buffalo Pet Food
Monaca, PA
05.2014 - 03.2021
  • Provided customers with information regarding healthy and holistic pet food.
  • Organized store displays and shelves.
  • Recommended the best food and treat items to meet a pet’s needs, Created posters for special awareness months in September and October.

Intern

MHY Family Services
Mars, Pa
09.2019 - 05.2020
  • Shadowed MST therapist in providing in-home therapeutic services to clients.
  • Assisted in MST audit organizing files to provide auditors.
  • Attended team supervisions and participated in discussing client’s concerns.

Intern

Women's Center of Beaver County
Beaver, PA
01.2017 - 05.2017
  • Assisted Legal Advocate in filing Protection Form Abuse Orders for clients.
  • Assisted counselors in preforming client intakes.
  • Answered hotline calls on the 24-hour emergency hotline.

Academic Tutor

Geneva College
Beaver Falls, PA
08.2014 - 05.2017
  • Assisted students in understanding concepts and ideas.
  • Helped students develop better study habits.
  • Explained material and answer questions clearly and concisely.

Intern

The Prevention Network
Freedom, PA
09.2016 - 10.2016

· Shadowed Prevention Specialist in school guidance capacity

· Created posters for special awareness months in September and October

· Shadowed Prevention Specialist in school guidance capacity

· Created posters for special awareness months in September and October

Intern

Aletheia, LLP
Woodbridge, VA
05.2016 - 08.2016
  • Researched and gather information on specific human rights issues.
  • Assisted in planning events.

Business Development Intern

Obsidian Solutions Group
Fredericksburg, VA
09.2015 - 12.2015
  • Configured documents and input data into a standardized format.
  • Edited and proofread documents for government contracts.
  • Trained two interns for specific job duties.

Physical Education Teacher

Morning Star Child Development Center
Woodbridge, VA
05.2015 - 08.2015
  • Planed, organized and led activities for children ages two years through sixth grade.
  • Assisted children with learning motor skills and practice their balance skills.

Education

Master’s of Social Work - Social Work

Temple University
Philadelphia, PA
08.2018 - 08.2021

Bachelor of Science - Human Services, Psychology, Business, Criminal Justice

Geneva College

Skills

    Safe food handling

Interpersonal Communication

Foodservice Management Professional

Crisis handling

Suicide prevention

Treatment planning

Individual and group counseling

Multitasking abilities

Verbal and written communication

Certification

Certified Therapeutic Crisis Intervention, MHY Family Services - March 2021

Timeline

Culinary Manager

Metz Culinary Management
03.2021 - Current

Therapy Intern

MHY Family Services
08.2020 - 03.2021

Intern

MHY Family Services
09.2019 - 05.2020

Master’s of Social Work - Social Work

Temple University
08.2018 - 08.2021

Residential Advisor

MHY Family Services
05.2017 - 03.2021

Intern

Women's Center of Beaver County
01.2017 - 05.2017

Intern

The Prevention Network
09.2016 - 10.2016

Intern

Aletheia, LLP
05.2016 - 08.2016

Business Development Intern

Obsidian Solutions Group
09.2015 - 12.2015

Physical Education Teacher

Morning Star Child Development Center
05.2015 - 08.2015

Academic Tutor

Geneva College
08.2014 - 05.2017

Pet Detective

Blue Buffalo Pet Food
05.2014 - 03.2021

Bachelor of Science - Human Services, Psychology, Business, Criminal Justice

Geneva College
Caroline E. O’ConnellCrisis Intervention Specialist