Caroline Kaimi
Frischer's / Subcontractor Post Office Clerk
MARION,TX
23
years of professional experience
Detail-oriented professional with cash handling expertise, inventory management, and mail processing skills. Committed to enhancing customer satisfaction and ensuring smooth operations in fast-paced environments.
Work History
Post Office Clerk
2 Years 8 Months- Assisted customers with mailing services, providing guidance on postage options and shipping methods.
- Processed incoming and outgoing mail efficiently, ensuring timely delivery and customer satisfaction.
- Managed inventory of postal supplies, maintaining optimal stock levels for smooth operations.
- Conducted daily cash handling, balancing transactions accurately to prevent discrepancies.
Assistant Store Manager
2 Years 8 Months- Trained and mentored staff on sales techniques and product knowledge to enhance team effectiveness.
- Implemented visual merchandising strategies to improve store layout and increase customer engagement.
- Collaborated with management on inventory control processes to minimize stock discrepancies.
- Developed schedules for team members, ensuring adequate coverage during peak hours and events.
- Resolved customer inquiries and complaints promptly, maintaining high service standards.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
Assistant Store Manager
4 Years 1 Month- Analyzed sales data and customer feedback to identify trends and drive promotional strategies.
- Assisted in planning and executing staff meetings focused on training initiatives and operational improvements.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Assisted in recruiting, hiring and training of team members.
Warehouse Supply Clerk
6 Years 7 Months- Managed inventory levels to ensure timely availability of supplies.
- Operated supply management systems for efficient order processing and tracking.
- Coordinated daily stock replenishment activities to minimize shortages and delays.
- Trained new staff on inventory procedures and safety protocols.
- Oversaw warehouse organization, ensuring optimal storage and retrieval of materials.
- Conducted regular audits to maintain accuracy in stock records and prevent discrepancies.
- Enhanced inventory management by implementing efficient tracking and organization systems.
- Trained new employees on company procedures related to supply management, fostering a knowledgeable workforce equipped for success.
- Managed inventory for large commercial business operation.
- Improved warehouse organization, resulting in easier access to supplies and reduced time spent locating items.
- Streamlined supply chain operations by implementing efficient tracking systems for materials and equipment.
- Managed inventory control processes to ensure accurate stock levels and timely replenishment.
HazMat Representative
3 Years 8 Months- Conducted hazardous materials inspections to ensure compliance with safety regulations.
- Developed and implemented safety training programs for personnel handling hazardous materials.
- Coordinated emergency response drills to enhance team preparedness for hazardous material incidents.
- Oversaw the management of hazardous waste disposal processes, ensuring adherence to environmental standards.
- Collaborated with regulatory agencies to maintain up-to-date knowledge of compliance requirements and guidelines.
- Analyzed incident reports to identify trends and recommend process improvements for safety protocols.
- Mentored junior staff on best practices for hazmat handling, fostering a culture of safety awareness.
- Developed targeted training programs to improve staff knowledge and competence in handling hazardous materials safely.
Building Key Control Representative
4 Years 1 Month- Responsible for the safety of all employees and minimize the potential for fire and accidents
- Ensure that the location adheres to the legal safety, health, fire and sanitation codes by carrying out the site fire, safety and disaster plan
- Safety standards accordance with OSHA regulations
- Follow established key control and policy by SOP
- prepare a map of building for al Exit in preparation for fire
- maintain key log to issues out key to manager and supervisor to access building
- Monthly inventory for key control compliance audit also weekly inventory key control
- DA Form 5513 Key number, date time issues
Central Control Manager
7 Years 4 Months- Led initiatives to enhance in-store merchandising, resulting in improved product visibility and customer engagement.
- Collaborated with cross-functional teams to execute promotional events, driving increased foot traffic and sales revenue.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
Education
High School Diploma
Computer Technician
Skills
Mail sorting proficiency
Teamwork orientation
Postal regulations
Cash handling expertise
Timeline
Post Office Clerk
Frischer's / Subcontractor Post Office Clerk
12.2016 - 08.2019Read More
Assistant Store Manager
Frischers
12.2016 - 08.2019Read More
Assistant Store Manager
Nooner's Shell
11.2012 - 12.2016Read More
HazMat Representative
Combat Support Associates
06.2007 - 02.2011Read More
Building Key Control Representative
Combat Support Associates
01.2007 - 02.2011Read More
Warehouse Supply Clerk
Combat Support Associates Ltd
01.2005 - 08.2011Read More
Central Control Manager
HEB Grocery Store
10.1996 - 02.2004Read More
Kuwait International Private Institute Training
Computer Technician
Read More
Farringtion High School
High School Diploma
Read More