Summary
Overview
Work History
Education
Skills
Websites
Certification
Interests
Timeline
Generic

Caroline M. Mastal

Summit,NJ

Summary

Mature, adventure seeking individual with extensive real life experience. Lifelong passionate gardener and landscape designer enthusiast. Organized, dependable, and highly personable, with a strong ability to communicate effectively. Respected leader and team player always willing to learn and possessing a positive, "can-do", attitude.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Innkeeper

The DeBary Inn B&B
Summit, New Jersey
08.2022 - Current
  • Acting General Manager of a luxury boutique hotel establishment.
  • Managed reservations including taking bookings, confirming availability and updating records.
  • Interact daily with guests to greet, determine needs, resolve complaints, and ensure pleasant stay
  • Perform administrative tasks; bookkeeping, collecting payments, issuing bills
  • Tracked inventory of cleaning supplies, linens, towels and other necessary items for daily operations.
  • Provided directions to local attractions and restaurants.
  • Maintained a clean, safe and comfortable environment for guests.
  • Landscape designer and Head Gardener acre lot to maintain property aesthetics
  • Increased customer satisfaction,receiving 99% positive surveys since start date .
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.

Volunteer Horticulturist/Educational Assistant

Reeves-Reed Arboretum
Summit, NJ
07.2020 - Current
  • Historic public estate garden maintenance associate/educational assistant, responsible for tending 11 acres of gardens and greenhouse plants
  • Grounds Team leader for weekend volunteers(20+)
  • Children's educational programs assistant(8-10 Youth).

Owner, Private Garden Designer

Covenant Garden LLC
Westfield, NJ
02.2018 - Current
  • Established a personalized gardening service to assist local businesses and homeowners to beautify green spaces
  • Create customized garden retreats and attractive container gardens
  • Volunteer time and resources to beautify local community welcome areas.

Live-in Nanny

Private family residence
Westfield, NJ
06.2020 - 08.2022
  • Care for two sets of twins; Boys- age 2, Girls- age 1, 50+ hours/week
  • Organize age-appropriate activities, read storybooks to increase children's listening and attention spans, and plan outdoor activities and playground visits
  • Prepare and serve nutritious meals, ensuring food safety measures
  • Communicate with the parents weekly to discuss children's developments and schedules.

Retail Sales Associate

PaperSource
Summit, NJ
07.2021 - 12.2021
  • Engage an average of 30 customers daily with product recommendations and generate sales by 75%
  • Stock, replenish, and organize inventory accurately and efficiently
  • Responsible for counting out register bankrolls and making daily deposits
  • Provide excellent customer service, receiving 98% positive customer surveys.

Master Gardener Associate

University of Arkansas Cooperative Extension
07.2017 - 05.2020
  • Accrued over 250 volunteer hours annually
  • Assembled and managed an 8 person city beautification project team for two years
  • Co-Chair of Awards Committee for annual county banquet for 100+ membership
  • Awarded county level 'Master Gardener of the Year' 2019.

Lowe's Seasonal Weekend Warrior

Bayer Advanced Chemicals
Little Rock, AR
03.2018 - 06.2018
  • Represented Bayer Advanced products to 100 customers each weekend
  • Specialist on Insecticide/herbicide usage as well as knowledgeable on turf, soil and ornamental plant requirements
  • Boosted sales by 75% and recognized for outstanding performance.

Education

Bachelor of Science in Life Sciences -

University of Maryland, College Park
05.1987

Skills

  • Guest experiences
  • Special Event Coordination
  • Marketing and Promotions
  • Outstanding communication skills
  • Google Docs
  • POS System
  • Strong work ethic
  • Time Management
  • Problem solver
  • Property Maintenance

Websites

Certification

  • Master Gardener, University of Arkansas, 2017
  • Rutgers, 2022
  • State of NJ License to operate Class A Rooming House, 2023
  • Longwood Gardens Certificate of Landscape Design, 2024
  • Horticultural Therapy Institute Certification, TBD 2024
  • NJ Driver's License

Interests

  • Traveling
  • Great Garden Design
  • Family & Friends
  • Self-Improvement

Timeline

Innkeeper

The DeBary Inn B&B
08.2022 - Current

Retail Sales Associate

PaperSource
07.2021 - 12.2021

Volunteer Horticulturist/Educational Assistant

Reeves-Reed Arboretum
07.2020 - Current

Live-in Nanny

Private family residence
06.2020 - 08.2022

Lowe's Seasonal Weekend Warrior

Bayer Advanced Chemicals
03.2018 - 06.2018

Owner, Private Garden Designer

Covenant Garden LLC
02.2018 - Current

Master Gardener Associate

University of Arkansas Cooperative Extension
07.2017 - 05.2020

Bachelor of Science in Life Sciences -

University of Maryland, College Park

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Caroline M. Mastal