Carolyn Akerman
Salem,Oregon
Summary
Versatile secretary & receptionist offers experience in front desk management. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Balances high-volume inquiries with staff administrative needs. Outgoing and friendly delivering customer service.
Team player.
Overview
11
11
years of professional experience
Work History
Secretary
Akie's Inc.
Salem, Oregon
01.2014 - 09.2021
- Recorded expenses and maintained accounting records.
- Reviewed and balanced daily bank deposits and deposit report.
- Recorded daily financial transactions using Quickbooks and handled payments of accounts.
- Answered phone and greeted callers enthusiastically.
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Performed employee payroll
Teacher's Aide & Substitute Teacher
Livingstone Adventist Academy
Salem, Oregon
09.2005 - 06.2008
- Supported student learning objectives through personalized and small group assistance.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Assisted teachers with supervision and care of children.
- Distributed learning materials such as worksheets, textbooks and supplemental activities.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
Unit Secretary
Providence Portland Medical Center
Portland, Oregon
11.1991 - 07.1992
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Processed lab paperwork and requests according to physicians' orders.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Monitored inventory levels and advised management of need for replenishment.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Education
Certificate - Medical Assisting
San Joaquin Valley College
Fresno, CASkills
- Document and File Management
- Appointment Coordination
- Schedule Management
- Multi-Line Telephone Systems
- Strong Organizational Skills
- Professional and Courteous
- Meticulous Attention to Detail
- Supply Inventory Control
- Calendar Management
- Task Prioritization
- Clear Communication
- Payroll Administration
- Customer Service
- Order Placement
- Visitor Relations
- Reception Duties
Reading, music, working in yard, travel, hiking
Reading is mental exploration, entertaining and knowledge. Music brings me great joy and essential to the soul. Working in the yard is a wonderful sense of accomplishment in maintaining the beauty of the landscape. The world is so big and there is so much to travel and explore of meeting new people and cultures, architecture and eating great food. There is nothing like hiking in nature, breathing fresh air in your lungs and smelling the wonderful scents of trees and flora. The sounds of birds and water flowing is so soothing and the wonderful anticipation of the surprise that awaits in each turn of the trail is like no other.
Timeline
Secretary
Akie's Inc.
01.2014 - 09.2021
Teacher's Aide & Substitute Teacher
Livingstone Adventist Academy
09.2005 - 06.2008
Unit Secretary
Providence Portland Medical Center
11.1991 - 07.1992
Certificate - Medical Assisting
San Joaquin Valley College