CAROLYN AUSTIN
Royal Oak,MI
Summary
Dynamic Executive Associate with a strong background in event planning and a proven track record of building positive relationships with clients, staff, and management. Exceptional communication skills complement advanced problem-solving and conflict resolution abilities, ensuring seamless collaboration across all organizational levels. Expertise in Microsoft Office, resource allocation, and schedule management enhances efficiency in supporting senior executives. Successfully coordinated high-priority projects while streamlining office operations.
Overview
10
10
years of professional experience
Work History
Executive Assistant
LPL Financial
Royal Oak, MI, USA
12.2020 - 02.2025
- Address and respond to incoming correspondence.
- Schedule and administer a minimum of ten to fifteen weekly portfolio reviews.
- Create and maintain spreadsheets and develop administrative and logistical reports.
- Supervise executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Produced professional and error-free letters, presentations, and spreadsheets.
- Maintain professional administrative discretion.
- Managed sensitive information with discretion while providing administrative support to executive teams.
- Initiate and process all transactions on behalf of LPL Financial clients.
Executive Assistant
Voya Financial
Bingham Farms, MI, USA
01.2018 - 12.2020
- Address and respond to incoming correspondence.
- Schedule and administer a minimum of ten to fifteen weekly portfolio reviews.
- Create and maintain spreadsheets and develop administrative and logistical reports.
- Supervise executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Produced professional and error-free letters, presentations, and spreadsheets.
- Maintain professional administrative discretion.
- Managed sensitive information with discretion while providing administrative support to executive teams.
- Initiate and process all transactions on behalf of LPL Financial clients.
Admissions Representative
Specs Howard School of Media Arts
Southfield, MI, USA
09.2014 - 05.2016
- Conducted a minimum of twenty interviews with potential students to pre-qualify those individuals for admittance into Specs Howard School of Media Arts.
- Determined potential students what media arts program would be the most beneficial to their career goals.
- Liaison between the student and all inter-departmental divisions of the school.
- Completed each enrollment with the necessary paperwork and documents needed to enroll the student.
- A minimum of fifty points of contact were made each day with potential and/or current students.
Education
High School Diploma -
Marian High School
Birmingham,MI Skills
- Project Manager
- Customer Relation Skills
- Microsoft Office Competences (Excel/Word/PowerPoint)
- Presentation Expertise
- Event Planning
- Media Background
- Strong analytical skills
- Customer service-oriented
- Meticulous attention to detail
- Invoice processing
CLUBS AND COMMUNITY OUTREACH
- Detroit Broadcast Media Club
- Guardian Angels Catholic School
- Detroit Soup Kitchen
- Horses Haven/Equine Rescue Facility
Timeline
Executive Assistant
LPL Financial
12.2020 - 02.2025
Executive Assistant
Voya Financial
01.2018 - 12.2020
Admissions Representative
Specs Howard School of Media Arts
09.2014 - 05.2016
High School Diploma -
Marian High School