Carolyn Davis
Summary
- Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
- Highly skilled and enthusiastic professional with more than 30 years of experience managing operations in patient-centered hospital. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and proficient nursing staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Director of Nursing
CHI St. Luke's Health - Baylor St. Luke's Medical Center
10.2014 - 06.2021
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Performed rounds to observe care and interview staff, residents, and families.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Planned and assigned workload to 150-person nursing staff to direct patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Nurse Manager
CHI St. Luke's Health - Baylor St. Luke's Medical Center
05.1988 - 09.2014
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Established and continuously optimized unit schedules and individual work assignments.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Managed 100 nurses and nursing activities in 650-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Unit Teacher
CHI St. Luke's Health - Baylor St. Luke's Medical Center
05.1987 - 04.1988
- Kept nurses on-task with proactive behavior modification and positive reinforcement strategies.
- Supported nurses staff development using classroom education through ongoing in-services.
- Incorporated multiple types of teaching strategies into classroom.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Improved nurses skills by introducing state-of-the-art computer program technologies and Basic Life Support Certification.
Staff Nurse
CHI St. Luke's Health - Baylor St. Luke's Medical Center
05.1984 - 03.1988
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Senior Professional Student
CHI St. Luke's Health - Baylor St. Luke's Medical Center
05.1981 - 02.1984
- Rotated on acute care floor and intensive care units as a nursing assistant.
- Obtained vital signs, assisted patient with meals, hygiene needs, performed dressing changes.
- Performed nursing assistant duties under the direction of a Registered Nurse.
Education
Master of Science - Nursing Leadership
The University of Texas Medical Branch
Galveston, TX12.2008
Bachelor of Science - Nursing
Prairie View A & M University
Houston, TX05.1984
Associate of Arts - Biology
Houston Community College
Houston, TX05.1978
Skills
- Relationship Building
- Policies Compliance Enforcement
- Issue Resolution
- Documentation and Reporting
- Recruiting and Hiring
- Budget Control
- Personnel Evaluations
- HIPAA Regulations
- Accreditation Coordination
- Direct Patient Care
- Staff Scheduling
- Delegation skills
- Clinical leadership
Certification
- Basic Life Support
- Advanced Cardiac Life Support
- Certification in Nursing Leadership ANCC
Timeline
Director of Nursing
CHI St. Luke's Health - Baylor St. Luke's Medical Center
10.2014 - 06.2021
Nurse Manager
CHI St. Luke's Health - Baylor St. Luke's Medical Center
05.1988 - 09.2014
Unit Teacher
CHI St. Luke's Health - Baylor St. Luke's Medical Center
05.1987 - 04.1988
Staff Nurse
CHI St. Luke's Health - Baylor St. Luke's Medical Center
05.1984 - 03.1988
Senior Professional Student
CHI St. Luke's Health - Baylor St. Luke's Medical Center
05.1981 - 02.1984
Master of Science - Nursing Leadership
The University of Texas Medical Branch
Bachelor of Science - Nursing
Prairie View A & M University
Associate of Arts - Biology
Houston Community College
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