Carolyn Hannibal
Monroe,LA
Summary
Dynamic mental health professional with extensive experience at GBC Psych Hospital, skilled in crisis intervention and behavior management. Proven ability to enhance patient safety and comfort while effectively documenting progress. Adept at treatment planning and utilizing de-escalation techniques to foster a supportive environment. Committed to delivering exceptional care and support.
Overview
8
8
years of professional experience
Work History
Mental Health Technician
GBC Psych Hospital
Monroe, LA
06.2025 - 12.2025
- Monitored patient behavior and provided immediate support during crisis situations.
- Assisted in daily living activities, ensuring patient comfort and safety.
- Documented patient progress and communicated observations to healthcare team members.
- Participated in treatment planning meetings, contributing insights on patient needs.
Administrative Assistant
Total Wellness Advocates,LLC
Monroe, LA
10.2024 - 06.2025
- Managed scheduling and calendar coordination for executives to optimize time management.
- Facilitated communication between departments to ensure efficient workflow and collaboration.
- Assisted in preparing reports and presentations, enhancing clarity and professionalism.
- Organized office supplies inventory, streamlining procurement processes and reducing costs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained filing systems, ensuring easy access to documents and regulatory compliance.
Technician at Girls Group Home
Empowerment Center
Monroe, LA
10.2024 - 03.2025
- Monitored girls that was placed in states custody by the court or DCES
- Streamlined workflow processes, resulting in increased efficiency in daily operations.
- Mentored junior technicians, fostering skill development and enhancing team performance.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed routine maintenance and troubleshooting on equipment to ensure optimal functionality.
Office Manager
The MACRO GROUP
Monroe, LA
07.2017 - 01.2024
- Coordinated office operations, ensuring efficient workflow and maintaining optimal organization.
- Implemented process improvements that enhanced productivity and streamlined daily tasks.
- Managed vendor relationships, negotiating contracts to secure favorable terms and pricing.
- Developed and maintained comprehensive filing systems to support easy access to information.
- Oversaw scheduling of meetings and appointments, optimizing time management for executives.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Education
Carroll High School
Monroe, LA05-1980
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Crisis intervention
- Behavioral management
- Suicide prevention
- Patient safety management
- Treatment Planning
Timeline
Mental Health Technician
GBC Psych Hospital
06.2025 - 12.2025
Administrative Assistant
Total Wellness Advocates,LLC
10.2024 - 06.2025
Technician at Girls Group Home
Empowerment Center
10.2024 - 03.2025
Office Manager
The MACRO GROUP
07.2017 - 01.2024
Carroll High School