Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kymberly P. Jones

Project Management Professional
Baltimore,MD

Summary

Analytical field medical underwriter with expertise in project management focused ___. Gifted in evaluating risk and loss potential and developing information for new and renewal policies.

Overview

16
16
years of professional experience
15
15

Project Management Professional

Work History

Field Medical Underwriter

Rogers Benefits Consulting Group LLC
Pikesville, MD
Oct.2021 - Current
  • Devaluated applications to determine insurance coverage and appropriate risk classifications.
    Maintained strong collaborative relationships with medical professionals to ensure accurate interpretation of medical records and test results.
    Performed risk assessments for high-profile clients, ensuring proper coverage levels while mitigating financial exposure for the company.
    Streamlined underwriting processes for faster decision-making through the implementation of automated tools.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
  • Implemented a comprehensive monitoring system to track policyholder health status, resulting in more informed underwriting decisions.
  • Provided exceptional customer service through prompt responses to inquiries from applicants, policyholders, and agents.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Excellent communication skills, both verbal and written.
  • Collaborated with sales teams to provide accurate quotes, ensuring customer satisfaction and retention.

Business Development Officer

Eminent Strategy Group
Sheridan, WY
Jan.2018 - Aug.2021
  • Set and achieved company defined sales goals.
  • Recorded accurate and efficient records in customer database.
  • Generated new business with marketing initiatives and strategic plans.
  • Kept meticulous client notes and updated account information in company databases.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Special Project Specialist

Johns Hopkins University School of Medicine
Baltimore, MD
Sep.2018 - Oct.2020
  • Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
  • Championed best practices in project management across the organization through training sessions, workshops, or other knowledge-sharing initiatives.
  • Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
  • Maintained detailed documentation of project progress, facilitating smooth handovers and seamless transitions between phases.
  • Presented regular status updates to stakeholders, keeping them informed of progress toward established milestones.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
  • Optimized resource allocation by closely monitoring project progress and adjusting as needed to maintain efficiency.
  • Leveraged data-driven insights to make informed decisions about resource allocation and prioritization of tasks.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Patient Service Coordinator

Johns Hopkins University
Baltimore, MD
09.2007 - 09.2018
  • Answered over [Number] telephone calls per [Time Frame] to handle rescheduled, missed and reassigned visit requests.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Played an integral role in executing successful community outreach events aimed at raising awareness about available healthcare services within the clinic setting.
  • Implemented new computer software systems for patient management, leading to a smoother and more efficient registration process.
  • Communicated with primary care offices and insurance companies to obtain authorization.
  • Respected patients by recognizing rights and maintaining confidentiality.
  • Greeted and assisted patients with check-in procedures.
  • Increased patient understanding of treatment plans by providing clear explanations of medical procedures and instructions.
  • Telephoned and interviewed patients and family members to obtain pre-registration information and confirm appointments.
  • Streamlined communication between patients and medical staff, ensuring timely responses to inquiries and concerns.
  • Addressed bad debts in line with set protocols.
  • Collected time of service payments and issued receipts.
  • Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Ensured timely and accurate completion of all required documentation for regulatory compliance, contributing to the overall quality of patient care services provided by the clinic.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
  • Optimized the use of resources within the clinic through careful inventory management and supply ordering processes.

Education

High School Diploma -

Samuel Gomper Vocational School
Baltimore MD
06.1980

Skills

  • Personal Care Aide
  • Safe Patient Transportation
  • Compassionate Caregiving
  • Basic Housekeeping
  • Light Cleaning
  • Personal Hygiene Assistance

Timeline

Field Medical Underwriter

Rogers Benefits Consulting Group LLC
Oct.2021 - Current

Special Project Specialist

Johns Hopkins University School of Medicine
Sep.2018 - Oct.2020

Business Development Officer

Eminent Strategy Group
Jan.2018 - Aug.2021

Patient Service Coordinator

Johns Hopkins University
09.2007 - 09.2018

High School Diploma -

Samuel Gomper Vocational School

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Kymberly P. JonesProject Management Professional