Carolyn Joy

• Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
• Maintained office and waiting room, keeping common areas clean and tidy.
• Coordinated patient scheduling, check-in, check-out and payments for billing.

Greeted customers.

Pulled flowers for florists.

Delivered orders.

• Managed day-to-day business operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.

• Managed multi-line phone system and pleasantly greeted patients.
• Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
• Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
• Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.