Carolyn La Rue
Hinesville ,GA
Summary
A dedicated and experienced support specialist manager who balances the needs for others, implements support plans and maintains excellent care to the individuals where I oversee their support. Self-starter capable of working alone and also leading a successful team. Able to employ creative approaches and meet or exceed all designated objectives.
Energetic professional equipped to handle demanding workloads covering regular and special events programming. Works smoothly at all levels to meet creative, technical and operational goals. Excels at promotions and materials management.
Overview
9
9
years of professional experience
Work History
Program Coordinator
Ambitions of Washington
02.2024 - Current
- Implementing instruction and support services for adults with disabilities.
- Coordinate and schedule client services.
- Organize staff training and schedules.
- Maintain and update client and employee records.
- Daily onsite supervision of client support services to ensure the best level of care is in place.
- Reconcile clients' accounts and maintain monthly budgets.
Program Manager
The Source Spokane
08.2023 - 02.2024
- Created monthly programming schedules that advocated for clients to be involved in the community and activities that were person centered around their interest.
- Implemented Positive Behavior Support Plans and educated staff on how to handle situations if they were to arise.
- Trained and ensured staff followed daily programming and schedule along with assisting clients with ADLs, chores, goals and tracking behaviors.
- Created behavior trackers, goal trackers, and tips-and-tricks per client to assist staff with support to best assist the clients.
- Assisted on-site social worker with developing IISPs and Data Report Summaries.
- Utilized QuickMAR to receive, inventory, and administer medications to clients.
Direct Support Specialist
The Source Spokane
03.2021 - 08.2023
- Supported, supervised and monitored vulnerable and developmentally disabled youth in assisting with everyday ADL skills, overseeing chores, and daily curriculum is complete.
- Administered medications to clients and ensured nurse delegation tasks were completed accurately and precisely, along with transportation to school, doctor's appointment, church, and recreational activities providing appropriate documentation.
- Supported clients in emotional or aggressive states using verbal de-escalation techniques and redirection.
Assistant Manager
Sonic Drive In
02.2016 - 11.2020
- Managed 8-hour shifts in a high intensity work environment.
- Managed daily report-outs, labor sheets, and led a positive environment during high stress times.
- Ensured customer satisfaction during high volume and fast paced operations.
- Trained new staff members ensuring all protocols and procedures were followed.
- Maintained a clean restaurant, ensured daily checklists and safety hazards were completed.
Education
Nursing, Accounting
WALLACE COMMUNITY COLLEGE
Bachelor of Science - Nursing
Georgia Southern University
Statesboro, GASkills
- Coordinating and Budgeting
- Proficient with Problem Solving
- Training and Development
- Strategic Interpersonal Skills
- Poised Under Pressure
- Policy Implementation
- Microsoft Office Suite
- Nurse Delegated
- Mandatory Reporter
- Community Protection
- Create and Implement Support Plans
- Client services coordination
- Behavior support planning
- Medication administration
- Budget reconciliation
- Staff training
- Program development
- Community engagement
- Crisis intervention
- Record keeping
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Staff evaluation
- Inventory management
- Standard operating procedures
- Decision-making
- Proactive mindset
- Program leadership
- Scheduling proficiency
- Multitasking Abilities
- Interpersonal skills
- Multitasking
- Staff development expertise
- Problem-solving abilities
- Verbal and written communication
- Reliability
Timeline
Program Coordinator
Ambitions of Washington
02.2024 - Current
Program Manager
The Source Spokane
08.2023 - 02.2024
Direct Support Specialist
The Source Spokane
03.2021 - 08.2023
Assistant Manager
Sonic Drive In
02.2016 - 11.2020
Nursing, Accounting
WALLACE COMMUNITY COLLEGE
Bachelor of Science - Nursing
Georgia Southern University
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