Carolyn McCallion
Red Bank,NJ
Summary
Dedicated and adaptable professional with a diverse background in childcare, customer service, and administrative roles. Proven experience as a responsible and attentive babysitter, ensuring the safety and well-being of children. Served as a desk receptionist at a tennis club, demonstrating strong organizational and communication skills while managing inquiries and facilitating operations. Further honed customer service expertise as a hostess at a restaurant, where exceptional interpersonal skills were utilized to create a positive and welcoming atmosphere. A reliable team player with a customer-centric approach and a track record of thriving in dynamic environments.
Overview
4
4
years of professional experience
Work History
Desk Receptionist
Little Silver Tennis Club
Little Silver, NJ
06.2023 - Current
- Answered the phone to book available courts, took payments, and helped customers inquiries.
- Organized the book according to instructional clinics, mens and woman's leagues, contract court time, academy court reservations, lessons with coaches, and pickle ball court reservations.
- Made sure each coach was updated and informed on any court openings during the day, also reaching out if a player wanted a lesson.
- Responsible for knowing which customers needed to pay for their yearly court time.
- Assisted guests at check-in, providing information on various services within club.
Babysitter
Kelly Fahrbach
Little Silver, NJ
02.2020 - Current
- Provided a fun, nurturing, and instructive time with the young kids.
- Ensured their safety and care.
- Enabled constructive time for school work, while also participating in playful activities and games.
- Cooked and cleaned around the house, taking care of the kids and the environment.
- Responsible for following a nightly routine which included cleaning up the kids, changing pull ups, getting into pajamas, and laying with each child until they fell asleep.
- Effectively communicated with the parents providing regular updates to keep the parents informed.
Restaurant Hostess
Triumph Brewery
Red Bank, NJ
06.2020 - 01.2021
- Welcomed guests that came into the restaurant, and engaged as they left.
- Responsible for answering phone calls to manage reservations, cancellations, and providing information about the restaurant.
- Assigned customers to suitable tables according to the server rotation.
- Controlled and organized waitlists for customers without reservations
- Created a positive and efficient experience for customers.
Education
Red Bank Regional High School
Little Silver, NJ06-2024
Skills
- Strong Organization
- Customer Service Expertise
- Document Management
- Bookkeeping
- File Organization
- Scheduling Appointments
- Child Supervision
- Light Housekeeping
- Behavior Monitoring
- Homework Assistance
- Early Childhood Development
- Guest Relations Management
- Reservations Coordination
Affiliations
Fahrbach
- Played competitive soccer for 10 years and started on high school varsity team for all four years.
- Volunteered for Ridge Road Run, a non profit suicide awareness organization, and helped set up the 5k run.
- Volunteered as a Student Visionary for the Leukemia and Lymphoma Society and personally raised over $20,000.
- Helped teach younger kids how to play soccer.
- Assistant coach for Buddy Ball which aimed to teach younger kids how to play basketball.
Timeline
Desk Receptionist
Little Silver Tennis Club
06.2023 - Current
Restaurant Hostess
Triumph Brewery
06.2020 - 01.2021
Babysitter
Kelly Fahrbach
02.2020 - Current
Red Bank Regional High School
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