Carolyn McCloud
Sumner,TX
Summary
For an entire decade, I was the only employee for a one doctor clinic. I cleaned kennels at the beginning of each day and proceeded to carry on all clinic duties throughout the day. I answered multiple phone lines, I was exam room and surgical assistant, filled prescriptions, lab technician, entered all charges into the computer, handled payments and prepared daily deposits. I handled each patient and their owners with deep compassion and empathy. I feel working in VetMed is my purpose in life and I love working any position in the clinic. In 2003, I began working at Paris Vet Clinic and had primarily the same job description. At this clinic. I also leaned more into client education. I would do all surgical check ins, providing treatment estimates, explaining procedure and answering questions, I would do a quick exam looking for any hernias, retained deciduous canines, cryptorxhid, etc. I would also begin each routine visit by evaluating patient Body Conditioning Score and recommending certain dietary changes. When it comes to VetMed, I’m confident in the things I know, and I’m very eager an excited to learn the things I don’t know! I haven’t worked in a long time due to some medical issues and also the birth of my only child. I was blessed to be able to stay home and raise him and I wouldn’t change a thing!!! Now, I’m more than prepared to go back to work. I MISS ring able to law a difference in the lives of both patients and their owners. I want to have purpose in my life and this is the field I know I excel in.
Overview
17
17
years of professional experience
Work History
Veterinary Technician
Paris Veterinary Clinic
Paris, TX
05.2003 - 07.2007
- Assisted in administering vaccinations and medications under supervision.
- Supported veterinary team with routine procedures and patient care tasks.
- Maintained cleanliness and organization of examination rooms and equipment.
- Observed animal behavior and reported changes to senior staff for assessment.
- Prepared surgical instruments and assisted during minor surgeries as needed.
- Engaged with pet owners, providing education on post-treatment care instructions.
- Monitored vital signs during examinations, ensuring accurate record-keeping.
- Participated in inventory management, tracking supplies for efficient clinic operations.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
- Collaborated with veterinary team to update treatment protocols, leading to more effective care strategies.
- Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
- Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
- Facilitated stress-free visits for pets and owners with calm and patient demeanor.
- Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
- Assisted in dental procedures, contributing to overall oral health of patients.
- Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
- Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
- Enhanced clinic reputation through exceptional customer service and care for animals.
- Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
- Participated in community outreach programs, raising awareness on animal health and safety.
- Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
- Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
- Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
- Educated pet owners on preventative care, significantly reducing incidence of common diseases.
- Provided emergency care for injured animals, significantly reducing recovery time.
- Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
- Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Collected and prepared specimens for laboratory testing.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Educated clients on nutrition, preventive health and other animal care.
- Performed dental cleanings using ultrasonic scaler.
- Administered vaccinations to variety of animal species.
- Assisted veterinarians with radiographs and ultrasounds.
- Obtained patient history from owners and performed physical examinations.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Trained and mentored other LVT staff.
- Designed and created client education materials and marketing materials for hospital services.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
Veterinary Technician
N/A
Paris, TX
04.1990 - 06.1999
- Assisted in administering vaccinations and medications under supervision.
- Supported veterinary team with routine procedures and patient care tasks.
- Maintained cleanliness and organization of examination rooms and equipment.
- Observed animal behavior and reported changes to senior staff for assessment.
- Prepared surgical instruments and assisted during minor surgeries as needed.
- Engaged with pet owners, providing education on post-treatment care instructions.
- Monitored vital signs during examinations, ensuring accurate record-keeping.
- Participated in inventory management, tracking supplies for efficient clinic operations.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Improved patient care by assisting veterinarians in diagnosing and treating animals.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
- Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
- Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
- Collaborated with veterinary team to update treatment protocols, leading to more effective care strategies.
- Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
- Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
- Facilitated stress-free visits for pets and owners with calm and patient demeanor.
- Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
- Assisted in dental procedures, contributing to overall oral health of patients.
- Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
- Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
- Enhanced clinic reputation through exceptional customer service and care for animals.
- Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
- Participated in community outreach programs, raising awareness on animal health and safety.
- Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
- Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
- Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
- Educated pet owners on preventative care, significantly reducing incidence of common diseases.
- Provided emergency care for injured animals, significantly reducing recovery time.
- Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
- Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Maintained detailed records of animal health care and diagnostic treatments.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Collected and prepared specimens for laboratory testing.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Educated clients on nutrition, preventive health and other animal care.
- Performed dental cleanings using ultrasonic scaler.
- Assisted veterinarians with radiographs and ultrasounds.
- Administered vaccinations to variety of animal species.
- Obtained patient history from owners and performed physical examinations.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Trained and mentored other LVT staff.
- Designed and created client education materials and marketing materials for hospital services.
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
Education
High School Diploma - Basics
Paris High School
Paris, TX05.1989
Skills
Answering and transferring multiple phone lines
Scheduling appointments for both surgical and patient care visits
Checked in surgical patients by explaining the importance of pre-anesthetic lab work, checking for hernias, cryptorchid patients, deciduous canines, females in heat
Keeping all client and pet information entered into the computer and presenting estimates for procedures
Timeline
Veterinary Technician
Paris Veterinary Clinic
05.2003 - 07.2007
Veterinary Technician
N/A
04.1990 - 06.1999
High School Diploma - Basics
Paris High School