Summary
Overview
Work History
Education
Skills
Timeline
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Carolyn Moore

Toledo,OH

Summary

Dynamic Client Relationship Consultant with a proven track record at Parsons Wealth Partners, excelling in client engagement and strategic planning. Adept at fostering strong client relationships while utilizing analytical thinking to enhance service delivery. Recognized for exceptional problem-solving skills and a commitment to continuous improvement in a fast-paced environment.

Overview

7
7
years of professional experience

Work History

Client Relationship Consultant

Parsons Wealth Partners
Waterville, OH
07.2022 - 08.2025

Identify clients by using clients tiering and utilizing touchpoint management and workflows to proactively schedule appointments, calls, and all aspects of servicing clients.

Deliver consistent customer service by supporting my financial advisor, and enabling efficient review of client's goals and portfolios, as well as performing proactive check-in calls, and preparing portfolios for clients appointments.

Organize and protect financial advisors time by proactively setting and maintaining calendar, screening phone calls and walk-ins, and utilizing the task system to keep workflow organized utilizing touch point management to aid the team.

Facilitate processes to attain corporate approval to sponsor community events, sponsored by MiChelle Parsons.

Kendra Scott Sales Specialist

Dillard's
07.2019 - 07.2022

Jewelry sales and facilitate special fundraising events for charities, for example: Connecting Kids To Meals, Toledo, Ohio, Holley Day etc.

Property and Casualty Insurance Agent

McGuire Insurance
Sylvania, OH
07.2018 - 07.2019

Identify clients by using clients tiering and utilizing touchpoint management and workflows to proactively schedule appointments, calls, and all aspects of servicing clients.

Deliver consistent customer service by supporting my financial advisor, and enabling efficient review of client's goals and portfolios, as well as performing proactive check-in calls, and preparing portfolios for clients appointments.

Organize and protect financial advisors time by proactively setting and maintaining calendar, screening phone calls and walk-ins, and utilizing the task system to keep workflow organized utilizing touch point management to aid the team.

Facilitate processes to attain corporate approval to sponsor community events, sponsored by MiChelle Parsons.

Education

Bachelor of Arts - Silversmithing & Jewelry Design

University of Toledo
Toledo, Ohio, OH
05.2002

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • Integrity and honesty
  • MS office
  • Analytical thinking
  • Strategic planning
  • Issue resolution
  • Customer relationship management
  • Project leadership
  • Public speaking
  • Goal setting
  • Time management
  • Client engagement
  • Work Planning and Prioritization
  • Continuous improvement
  • Client rapport
  • Processes and procedures
  • Cultural awareness
  • Executive support
  • Decision-making
  • Multitasking and organization
  • Team collaboration
  • Verbal and written communication
  • Reports and documentation
  • Software troubleshooting
  • Industry knowledge
  • Reporting writing
  • Teamwork and collaboration
  • Excellent communication
  • Multitasking Abilities
  • Relationship building
  • Active listening

Timeline

Client Relationship Consultant

Parsons Wealth Partners
07.2022 - 08.2025

Kendra Scott Sales Specialist

Dillard's
07.2019 - 07.2022

Property and Casualty Insurance Agent

McGuire Insurance
07.2018 - 07.2019

Bachelor of Arts - Silversmithing & Jewelry Design

University of Toledo
Carolyn Moore