Carolyn Poret- Stark
Navasota
Summary
Dedicated administrative assistant experienced in scheduling, documentation, and recordkeeping. Successfully improved filing systems and enhanced team collaboration, contributing to increased productivity and operational efficiency.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Texas Department Of Criminal Justice
Navasota, TX
06.2019 - Current
- Managed scheduling and coordination of departmental meetings and appointments.
- Assisted with preparation of reports, documentation, and correspondence for management review.
- Streamlined filing systems to improve document retrieval efficiency and reduce processing time.
- Developed and maintained electronic databases for tracking inmate information and case files.
- Oversaw inventory management for office supplies, ensuring availability while controlling costs.
- Implemented process improvements that enhanced workflow efficiency within the administrative team.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Administrative Clerk
City Of Navasota
Navasota, TX
02.2008 - 06.2019
- Processed incoming correspondence and maintained organized filing systems to ensure efficient document retrieval.
- Assisted in scheduling meetings and coordinating events for city departments, enhancing team collaboration.
- Managed office supplies inventory, ensuring availability while minimizing waste through effective stock rotation.
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Clerk
Grimes County
Anderson, TX
01.2001 - 03.2006
- Processed and organized a high volume of documents for accurate record-keeping.
- Assisted in managing office supplies, ensuring availability and cost-effectiveness.
- Coordinated data entry tasks to maintain up-to-date information across systems.
- Improved filing system efficiency through systematic categorization and labeling methods.
- Oversaw daily administrative operations, enhancing team productivity and communication.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
High School Diploma -
Anderson Shiro High School
Anderson, TXSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- File organization
- Microsoft outlook
- Filing
- Customer relations
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Appointment scheduling
- Data organization
Timeline
Administrative Assistant
Texas Department Of Criminal Justice
06.2019 - Current
Administrative Clerk
City Of Navasota
02.2008 - 06.2019
Clerk
Grimes County
01.2001 - 03.2006
High School Diploma -
Anderson Shiro High School