Carolyn Ryan
Malden,MA
Summary
Results-driven Talent Manager offering six-year progressive career across diverse industries achieving positive results. Proven history of designing and implementing recruitment, talent acquisition, and employee development initiatives for companies up to 2,000 employees. Insightful and creative with strengths in partnering with cross-functional business executives to strategize personnel-management solutions. Known for identifying improvement opportunities and spearheading projects to drive effectiveness.
Overview
7
7
years of professional experience
Work History
Director of Talent Management
Massachusetts Convention Center Authority
Boston, MA
04.2024 - Current
- Provide strategic consultation and education to hiring managers, facilitating informed decision-making to drive organizational success.
- Develop, compose, and publish policies related to recruitment, talent acquisition, and performance management, ensuring compliance with current regulations and best practices.
- Lead workforce planning efforts, including talent forecasting, succession planning, and talent pipeline development to address the organization’s evolving needs.
- Strategically identify skill gaps within the organization and develop talent bridging initiatives to ensure organizational resilience and sustainability.
- Foster and promote diversity, equity, and inclusion through recruitment and retention strategies, ensuring the organization attracts a diverse workforce.
- Serve as a senior staff member within the People and Culture department, contributing to strategic initiatives that drive organizational culture and employee engagement.
- Engage in community outreach and networking activities, representing MCCA at industry events to build partnerships and enhance the organization's employer brand.
- Oversee talent analytics and reporting, identifying trends and providing insights to inform talent management decisions.
- Align talent management strategies with the short-term and long-term goals of the organization, ensuring organizational growth and sustainability.
- Collaborate with leadership to identify key competencies for critical roles and design development programs to build leadership capabilities.
- Champion employee engagement and retention initiatives, driving programs that improve employee satisfaction and organizational performance.
Recruitment and Employee Development Manager
Massachusetts Convention Center Authority
07.2022 - 04.2024
- Led members of the Human Resources team and MCCA managers in developing, executing, planning, and supporting recruitment and employee development efforts for 400-employee company.
- Analyzed recruitment metrics regularly to identify areas of opportunity for improvement, implementing necessary adjustments to enhance overall performance.
- Streamlined the recruitment and hiring process by implementing comprehensive processes resulting in reduced time-to-hire, optimized onboarding effectiveness, and improved candidate experience.
- Implemented diversity initiatives within the recruitment process, resulting in a more inclusive workforce that fosters innovation and collaboration.
- Engaged in successful recruiting events such as job fairs and campus visits, raising awareness of company culture and career opportunities.
- Managed the the MCCA's internship/co-op program; scouted prospective students via local colleges and university partnerships, social media advertising, and career fairs; provided career readiness training to interns.
- Conducted the needs assessment for retention and employee development to enhance the effectiveness of employee performance in achieving the goals and objectives of the MCCA.
- Provided a broad range of consultative services to all levels of employees regarding internal career paths, succession plans, and other employee development initiatives.
Recruitment Specialist
Securitas Security Services Inc. USA
07.2021 - 07.2022
- Supported the full lifecycle recruitment process from requisition through to the onboarding of candidates.
- Created a positive candidate experience by maintaining transparent communication and providing timely feedback throughout the recruitment and onboarding process.
- Enhanced candidate pool by proactively sourcing qualified applicants through various channels, such as social media, job boards, and networking events.
- Analyzed recruitment metrics regularly to identify trends and areas for improvement in sourcing strategies or processes.
- Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Behavioral Therapist
Key Autism Services
04.2021 - 12.2021
- Assisted clients in developing healthier thought patterns and behaviors by analyzing behavioral patterns and developing suitable treatment programs.
- Recommended activities and exercises to help clients develop the skills and mechanisms needed to manage their diagnoses.
- Collaborated with clients' families to obtain feedback on implemented treatment plans and clients' progress; maintained detailed counseling and observation notes for supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
Human Resources Area Recruiter
Securitas Security Services USA
01.2018 - 07.2021
- Evaluated applicants, reviewed resumes and conducted interviews with consistent set of assessment criteria.
- Improved organizational approaches by recommending policies and practices aimed at improving attractiveness to job applicants.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Operated and maintained applicant tracking and candidate management systems.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
Education
Bachelor of Science - Psychology
Southern New Hampshire University
Manchester, NHSkills
- Applicant Tracking Systems
- Candidate Sourcing
- Diversity and Inclusion
- Employee Development
- Employee Relations
- Full Cycle Recruiting
- Job Posting Optimization
- Performance Tracking and Evaluation
- Process Improvement
- Recruitment Strategy and Development
- Salary and Benefit Negotiations
- Talent Acquisition
Timeline
Director of Talent Management
Massachusetts Convention Center Authority
04.2024 - Current
Recruitment and Employee Development Manager
Massachusetts Convention Center Authority
07.2022 - 04.2024
Recruitment Specialist
Securitas Security Services Inc. USA
07.2021 - 07.2022
Behavioral Therapist
Key Autism Services
04.2021 - 12.2021
Human Resources Area Recruiter
Securitas Security Services USA
01.2018 - 07.2021
Bachelor of Science - Psychology
Southern New Hampshire University