Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
CAROLYN SAINVIL

CAROLYN SAINVIL

Fort Lauderdale,FL

Summary

Diligent and responsible E-Commerce Assistant Manager bringing over 10 years of experience in management and over 5 years in customer service. Effective multitasker and planner with good task prioritization and organizational skills.

Overview

23
23
years of professional experience

Work History

E-Commerce Assistant Manager

Whole Foods Market Inc
11.2022 - Current
  • Ensuring a safe work environment for all Team Members
  • Cooperate with other departments to ensure a timely process flow in and out of stores and help meet order times
  • Managing thirty-five Team Members to make sure they have the proper tools to perform their jobs
  • Ensuring Team Members are properly trained and prepared to focus on their jobs. This includes reporting and deep diving on areas including productivity, quality, safety, and customer service - as a means for achieving or exceeding Whole Foods Market expectations.

E-Commerce Supervisor

Whole Foods Market Inc
03.2022 - 11.2022

Responsible for ensuring team members are trained and prepared to focus on their jobs. Assist Team Leadership in implementing and administering processes and daily work flow. This includes reporting and task delegation in areas including productivity, quality, safety, and customer service.

Patient Assistant

USVA
04.2022 - 10.2022
  • Assist patients with daily needs and activities
  • Prepared care plan based on patient's medical needs
  • Monitored medications to ensure patients remained in good health

Manager

CAROLYN SAINVIL, Supreme Barbershop
12.2006 - Current
  • Managed day to day operation of the barbershop
  • Effectively resolved customer complaints if any in a timely manner
  • Complete necessary paperwork for each month to ensure appropriate timing and billings are met.

Amazon Shopper

Amazon
01.2020 - 03.2022
  • Buying all of the requested items, offering replacements if the store is out of an item that the customer requested and setting up the groceries either for pickup or for delivery
  • Providing superior customer service, answering questions, and resolving customer complaints
  • Effectively managing time to ensure each purchase is tailored to customer's needs
  • Satisfy customers through efficient payment processing and delivery coordination.

Clerk Specialist I

Broward County Courthouse
01.2001 - 08.2005
  • Responsible for documenting judiciary proceedings
  • Set/reset trial court dates for criminal violations.

Education

High School Diploma -

South Plantation High School
Plantation, FL
06.1999

Skills

  • Customer Service
  • Technological Integration
  • Operations Management
  • Staff Management
  • Goals and Performance
  • Business Development and Planning

Languages

Haitian Creole
Native or Bilingual
English
Native or Bilingual

Timeline

E-Commerce Assistant Manager

Whole Foods Market Inc
11.2022 - Current

Patient Assistant

USVA
04.2022 - 10.2022

E-Commerce Supervisor

Whole Foods Market Inc
03.2022 - 11.2022

Amazon Shopper

Amazon
01.2020 - 03.2022

Manager

CAROLYN SAINVIL, Supreme Barbershop
12.2006 - Current

Clerk Specialist I

Broward County Courthouse
01.2001 - 08.2005

High School Diploma -

South Plantation High School
CAROLYN SAINVIL