Evan Steward
Boca Raton,FL
Summary
Proven leader with a track record of enhancing e-commerce operations for Speert International, adept in Microsoft Office Suite, especially Excel, and excelling in customer service. Demonstrated ability to improve sales and streamline processes, showcasing exceptional organizational skills and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
E-Commerce Assistant Manager
Speert International
Deerfield Beach, FL
09.2018 - Current
- Manage sales operations and provide exceptional customer service for a designer eyewear company
- Oversee inventory control, including ordering merchandise to maintain stock levels
- Utilize Microsoft Excel for data entry and analysis to streamline e-commerce operations
- Monitored inventory levels by tracking orders placed through various platforms such as Amazon and eBay.
- Assisted in the development of e-commerce strategies to increase customer engagement and retention.
Office Assistant
Kerr Electrical Technologies
Pompano Beach, FL
07.2016 - 08.2018
- Performed administrative duties, including filing, answering phone calls, and managing customer inquiries
- Created and maintained spreadsheets using Microsoft Excel for tracking business operations
- Provided customer service, addressing inquiries and resolving issues promptly.
- Performed data entry tasks into various computer systems accurately and efficiently.
Assistant Manager
DC Factory Store
Deerfield Beach, FL
01.2015 - 07.2016
- Delivered personalized customer service to meet sales goals and ensure customer satisfaction
- Managed retail inventory and merchandising to optimize store performance
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Communicated regularly with customers to gain insights into their needs.
- Recruited and trained new employees to meet job requirements.
Education
High School Diploma -
West Boca Raton High School
Boca Raton, FL05.2014
Attended for 2 years - Business
Palm Beach State College
Lake Worth, FLSkills
- Customer Service
- Microsoft Office Suite
- Excel
- E-commerce
- Sales
- Leadership
- Organizational Skills
Timeline
E-Commerce Assistant Manager
Speert International
09.2018 - Current
Office Assistant
Kerr Electrical Technologies
07.2016 - 08.2018
Assistant Manager
DC Factory Store
01.2015 - 07.2016
High School Diploma -
West Boca Raton High School
Attended for 2 years - Business
Palm Beach State College
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