Carolyn Stockel-Dobbins
Ceresco
Summary
Dynamic Crisis Worker at Gryphon Place, adept at suicide risk assessments and emergency management. Enhanced staff competency through targeted training programs, fostering a culture of trust and empathy. Successfully deescalated high-stress situations, ensuring optimal post-crisis care and effective client support. Proven ability to build safety plans and document interventions meticulously.
Experienced with crisis intervention techniques and emotional support strategies essential for effective crisis management. Utilizes strong communication and de-escalation skills to address urgent client needs swiftly. Track record of providing compassionate care and ensuring client safety in critical situations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Crisis Worker
Gryphon Place
Kalamazoo, MI
05.2009 - Current
- Increased staff competency through the development and delivery of targeted training programs on crisis intervention techniques.
- Cultivated an environment of trust within the workplace through open communication, transparent decision-making, and empathy for team members.
- Managed high-stress situations calmly, effectively deescalating conflicts and addressing client concerns.
- Conducted thorough follow-up evaluations to monitor progress, ensuring optimal post-crisis care for clients.
- Provided empathetic support to clients in crisis, guiding them towards appropriate resources and interventions.
- Documented all client interactions and interventions.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
Education
Master of Science - Counseling
Western Michigan University
Kalamazoo, MI04-2010
Skills
- Mental health awareness
- Professional boundaries
- Suicide risk assessments
- Emergency management
- Suicide prevention
Certification
- Applied Suicide Intervention Skills Training Certificate (ASIST) – LivingWorks Education.
Timeline
Crisis Worker
Gryphon Place
05.2009 - Current
Master of Science - Counseling
Western Michigan University
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