Maxine Phipps
Honolulu,Hi
Summary
Compassionate crisis worker skilled in crisis counseling, safety planning, and documentation. Committed to enhancing mental health awareness and providing personalized support to individuals in distress.
Overview
2027
2027
years of professional experience
Work History
Crisis Worker
Hawaii Pacific Health
Honolulu, HI
02.2026 - Current
- Provided crisis intervention support to individuals in emotional distress.
- Conducted thorough assessments to determine clients immediate needs.
- Developed personalized safety plans to mitigate risks and promote stability.
- Collaborated with multidisciplinary teams to coordinate comprehensive care services.
- Facilitated resource referrals for housing, mental health, and financial assistance.
- Participated in training sessions to enhance skills in crisis response techniques.
- Provided empathetic support to clients in crisis, guiding them towards appropriate resources and interventions.
- Managed high stress situations calmly, effectively deescalating conflicts and addressing client concerns.
- Triaged and responded to telephone mental health crisis intervention.
Sales Associate
AAFES
Fort Irwin, CA
2024 - 08.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock checks and updates.
- Processed sales transactions efficiently using point of sale systems.
- Collaborated with team members to improve store layout and product displays.
- Addressed customer concerns promptly, fostering positive relationships and satisfaction.
- Trained new associates on store policies, procedures, and customer service techniques.
- Monitored merchandise quality and presentation standards to maintain a clean store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Arts - Psychology
University of Hawaii At Manoa
Honolulu, HI05-2027
Associate of Arts - Psychology
Barstow Community College
Barstow05-2025
High School Diploma -
Silver Valley High School
Yermo, CA05-2024
Skills
- Mental health awareness
- Client confidentiality
- Empathy display
- Crisis counseling
- Crisis interventions
- Documentation skills
- Safety planning
- Hotline management
- Teamwork and collaboration
- Time management
- Multitasking
- Goal setting
Timeline
Crisis Worker
Hawaii Pacific Health
02.2026 - Current
Sales Associate
AAFES
2024 - 08.2025
Bachelor of Arts - Psychology
University of Hawaii At Manoa
Associate of Arts - Psychology
Barstow Community College
High School Diploma -
Silver Valley High School