Carolyn Turnier
Yaphank,NY
Summary
Dedicated Clinical Supervisor with2 years of leadership experience and5 years as a Medical Assistant, specializing in women’s health. Proven ability to manage clinical teams, streamline operations, and deliver exceptional patient care. Skilled in coordinating workflows, training staff, and ensuring compliance with healthcare standards. Eager to expand expertise into diverse healthcare specialties, bringing a strong foundation in patient care, team collaboration, and operational efficiency. Passionate about contributing to high-quality patient outcomes and advancing professional growth within the healthcare field.
Overview
6
6
years of professional experience
Work History
Clinical Supervisor
The Woman’s Health Pavilion
09.2020 - Current
- Oversaw a team of40+ medical assistants across seven OBGYN offices on Long Island and Queens
- Directed day-to-day operations to ensure high-quality patient care and efficient clinical workflow
- Coordinated staff schedules, training and performance evaluations to optimize team effectiveness
- Developed training materials and led training sessions for staff on the Klara HIPAA-compliant communication platform, ensuring secure patient interaction; Improved patient engagement and streamlined communication through effective system implementation and staff training
- Coordinated meetings between health care providers and drug/bi representatives
- Conducted quality assurance through comprehensive chart auditing to ensure compliance with medical standards, accurate documentation, and adherence to HIPAA regulations
- Position began as floor medical assistant and progressed to supervisory role
Medical Assistant
Femme OBGYN
01.2019 - 09.2020
- Managed all aspects of patient intake, including triage, urinalysis, pregnancy tests, phlebotomy and EMR
- Effectively processed lab specimens as ordered by physicians
- Maintained patient scheduling through the eClinical Works online platform
- Developed an empathy led approach to communication with patients, doctors, and other medical partners
- Assisted healthcare providers with collection of lab specimens and performing procedures, including biopsies, IUD insertion and removal, and colposcopies
Education
Bachelor's of Science - Public Health
SUNY Old Westbury
Medical Assistant Certification Program - undefined
Molloy College
Rockville Centre, NY01.2019
Skills
- Proficient in Microsoft office
- Quality assurance through chart auditing
- Staff training and development
- Scheduling and resource management
- Clinical documentation and EMR proficiency
- Problem solving and conflict resolution
- HIPAA compliance
- Multitasking and time management in high-volume setting
- Staff scheduling
- Clinical training
Timeline
Clinical Supervisor
The Woman’s Health Pavilion
09.2020 - Current
Medical Assistant
Femme OBGYN
01.2019 - 09.2020
Bachelor's of Science - Public Health
SUNY Old Westbury
Medical Assistant Certification Program - undefined
Molloy College
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