Carolyn Williams
Cincinnati,OH
Summary
Dynamic Supervisor with a proven track record at Blackstone Healthcare, excelling in training and mentoring staff while enhancing patient care through meticulous documentation and compliance with HIPAA regulations. Adept at conflict resolution and process improvement, fostering a high-performance team environment that drives operational excellence.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Diligent Release of Information with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
10
10
years of professional experience
Work History
Supervisor
Melvins Auto Body and Repair Shop
Cincinnati, OH
02.2019 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Medical Records Supervisor Release of Information
Blackstone Healthcare
Cincinnati, OH
03.2017 - 01.2018
- Improved patient care by ensuring timely access to accurate and complete medical records for healthcare professionals.
- Contributed to quality improvement initiatives by identifying areas for streamlining processes within the Medical Records Department.
- Streamlined medical records management by implementing efficient filing systems and digital archiving.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA regulations and institutional policies.
- Oversaw the processing of subpoenas and requests for release of information while maintaining patient privacy rights.
- Collaborated effectively with interdisciplinary teams like physicians, nurses and administrators to ensure well-coordinated patient care.
- Reduced errors in record-keeping by conducting regular audits and providing staff training on best practices.
Medical Records and Health Information Technician
The Christ
Cincinnati, OH
06.2015 - 09.2017
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Trained fellow technicians on best practices for managing health information, fostering a high-performance team environment.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Monitored changes in regulations and guidelines affecting medical records management, adjusting departmental policies accordingly.
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
- Established and maintained strong relationships with external vendors, ensuring smooth operations within the department.
- Implemented electronic health record systems, improving the accessibility and organization of medical documentation.
- Assisted patients in understanding their rights regarding personal health information privacy under HIPAA regulations.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Tracked and monitored requests for medical records release.
- Verified accuracy of patient information in medical records.
Education
Medical Administraton
Raymond Walters
Cincinnati, OHPre Social Work
University of Cincinnati
Cincinnati, OHMedical Assitant
Cincinnati State Technical And Community College
Cincinnati, OHHigh School Diploma -
Sycamore High School
Blue Ash01-2030
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Project management
- Schedule development
- Relationship building
- Policy enforcement
- Project planning
- Priority management
- Conflict resolution
- Process monitoring and improvement
- Inventory oversight
- [Software] experience
- Task delegation
- Documentation and reporting
Timeline
Supervisor
Melvins Auto Body and Repair Shop
02.2019 - 01.2025
Medical Records Supervisor Release of Information
Blackstone Healthcare
03.2017 - 01.2018
Medical Records and Health Information Technician
The Christ
06.2015 - 09.2017
Medical Administraton
Raymond Walters
Pre Social Work
University of Cincinnati
Medical Assitant
Cincinnati State Technical And Community College
High School Diploma -
Sycamore High School