Carolyn B. Carney
Hattiesburg,Ms
Summary
Experienced Assistant with passion for health, wellness and preventative care. Seeking the opportunity to deliver quality care to a diverse client population. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced with managing patient accounts and resolving billing discrepancies. Utilizes strong analytical skills to ensure accuracy in financial record-keeping and claim processing. Knowledge of effective communication strategies to support patient inquiries and insurance coordination.
Overview
18
18
years of professional experience
Work History
Patient Account Representative
Hattiesburg Clinic
Hattiesburg, MS
12.2022 - Current
- Processed patient accounts accurately, ensuring timely billing and collections.
- Verified insurance information to facilitate smooth claims processing.
- Resolved patient inquiries effectively, enhancing customer satisfaction and trust.
- Coordinated with healthcare providers to obtain necessary documentation for claims approval.
Activity Assistant/ Front Desk Receptionist
Hattiesburg Health and Rehab
Hattiesburg, MS
02.2015 - Current
- Provide Direct Care to patients through the involvement of activity, stimulation, and motivation.
- Assist in the development and implementation of a recreation program to meet the individual needs of the residents.
- Provide a positive and friendly environment.
- Develop and maintain filing systems.
Monitor and record patient progress in response to therapy. - Answer multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Developed strong working relationships with management through effective scheduling and communication skills.
Direct Care Clerk
Rolling Acres Retirement Center
Raleigh, MS
05.2014 - 11.2014
- Front desk Receptionist
- Administration assistance
- Directing and assisting Physicians/ patients/ and general public through a multi-line telephone system.
- Familiar with MARs and flagging patient charts daily while updating medical records and physician orders.
- Personal assistance to and from the Directors of Nursing and Administration.
- Submit reports in a timely manner.
Host, Waitress
Conestoga Steak House
Hattiesburg, MS
10.2013 - 03.2014
Office Assistant
Cypress Outdoor Advertising
Hattiesburg, MS
01.2008 - 01.2010
Education
Pharmacy Technology
U.S. Career Institute
Fort Collins, CO12.2021
Associate of Arts -
Pearl River Community College
Poplarville, MS2012
Graduate -
Oak Grove High School
2008
Skills
- Patient scheduling
- Professional bedside manner
- Patient-focused care
- Seasoned in medical clinical procedures
- Resourceful and reliable worker
- Adept multi-tasker
- Friendly and positive demeanor
- Visitor and Customer Relations
- Recreational Activities
- HIPAA compliance
- Insurance verification
- Insurance billing
- Medical billing
- Medical Billing Understanding
- Follow-up skills
- Data entry proficiency
- Medical terminology knowledge
- Payment processing
- Administrative support
- Insurance collaboration
- Collections experience
- Organizational skills
- Decision-making
- Attention to detail
References
Hattiesburg Clinic- 601-264-6000
Lesia Lowery- Benefits Coordinator
Dina Mcneil- Clinic Manager
Hattiesburg Health and Rehab 601-544-4230
Tyson Meador, Administrator
Brooke Riley, Human Resource Director
Tenisha Osborne, Activity Director
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Account Representative
Hattiesburg Clinic
12.2022 - Current
Activity Assistant/ Front Desk Receptionist
Hattiesburg Health and Rehab
02.2015 - Current
Direct Care Clerk
Rolling Acres Retirement Center
05.2014 - 11.2014
Host, Waitress
Conestoga Steak House
10.2013 - 03.2014
Office Assistant
Cypress Outdoor Advertising
01.2008 - 01.2010
Pharmacy Technology
U.S. Career Institute
Associate of Arts -
Pearl River Community College
Graduate -
Oak Grove High School