Mary E. Economos
Bellingham,WA
Summary
Detail-oriented administrative team member well-versed in data entry, customer relations and recordkeeping. Familiar with medical billing, accounts receivable and collections operations. Excellent multitasking and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Patient Account Representative
Family Care Network
08.2021 - 01.2024
- Processed payments for commercial insurance carriers. Followed up on claim denials and submitted corrected claims or re-billed as necessary.
- Processed payments for Motor Vehicle Accident PIP claims. Followed up on claim denials including re-billing to commercial insurance once PIP benefits are exhausted.
- Assisted patients on heavy phone volume by processing payments, setting up payment plans and addressing insurance concerns.
Billing Assistant
Care Medical Group
08.2014 - 04.2020
- Contacted insurance carriers, third party payers and patients to pursue payment.
- Produced and mailed invoices, payment reminders and financial notices.
- Assisted new providers in credentialing with insurance companies and databases.
- Received, sorted and distributed incoming mail.
Medical Office Receptionist
Care Medical Group
08.2014 - 04.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Reviewed and sent medical records to other physicians upon request.
- Received, recorded and filed medical payments by check, cash and credit card.
- Efficiently performed insurance verification.
Workers' Compensation Claims Specialist
Care Medical Group
08.2014 - 04.2020
- Verified accuracy and timely submission of Provider's Initial Reports, Activities Prescription Forms and Modified Duty Forms to workers' compensation companies and employers.
Medical Office Receptionist
Spyglass Optik
04.2013 - 10.2013
- Scheduled appointments for doctor visits and procedures using desktop calendar software.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Received, recorded and filed medical payments by check, cash and credit card.
Medical Office Receptionist
Eastern Washington Dermatology
06.2008 - 07.2010
- Documented patient medical information, case histories and insurance details.
- Scheduled patient appointments at the clinic as well as assisting in scheduling appointments with referred specialists.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Education
Bachelor of Arts - Theology
Simpson University
Redding, CASkills
- Customer service
- Regulatory Compliance
- Organization
- Invoice generation
- Patient Scheduling
- Understanding of medical terminology
- Insurance Verification
- Documentation and control
- Medical Billing
Timeline
Patient Account Representative
Family Care Network
08.2021 - 01.2024
Billing Assistant
Care Medical Group
08.2014 - 04.2020
Medical Office Receptionist
Care Medical Group
08.2014 - 04.2020
Workers' Compensation Claims Specialist
Care Medical Group
08.2014 - 04.2020
Medical Office Receptionist
Spyglass Optik
04.2013 - 10.2013
Medical Office Receptionist
Eastern Washington Dermatology
06.2008 - 07.2010
Bachelor of Arts - Theology
Simpson University
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