Microsoft Office
H.S. Diploma - undefined
Mitchell Community College
Current
KRYSTAL ARRINGTON
Administrative Assistant
Statesville,NC
Summary
To continue expansion of my personal and professional growth through challenges and opportunities.
Education
undefined
North Iredell High School
2005
Skills
- Microsoft Office
- Customer Service
- Organizational Skills
- Filing
- Outlook
- Clerical
- Excel
- Ask
- Billing
- Clerical
- Closing
- Customer Service
- Database
- Filing
- Inventory management
- Inventory
- Excel
- Microsoft Office
- Outlook
- Organizational Skills
- Receptionist
- Phones
- Troubleshooting
Timeline
Patient Account Representative
Iredell County Health Department
01.2024 - 06.2024
Travel Agent
AAA Carolinas
12.2022 - 01.2024
Customer Service Agent
Concentrix
08.2020 - 12.2022
Concierge
Comfort Inn & Suites
03.2020 - 08.2020
Sales Service Associate
Brothers Heating & Cooling
04.2019 - 02.2020
Sales Associate
Walgreens
11.2015 - 04.2019
Assistant Manager
RadioShack
08.2010 - 04.2015
Site Assistant
Fort Dobbs State Historic Site
07.2007 - 04.2014
H.S. Diploma - undefined
Mitchell Community College
undefined
North Iredell High School
Work History
Patient Account Representative
Iredell County Health Department
Statesville, NC
01.2024 - 06.2024
- Utilized computer programs to create invoices, letters, and other documents.
- Prepared reports detailing billing actions, flags, and other key information.
- Maintained office inventory and organized supplies for efficiency and expected needs.
- Contacted patients after insurance was calculated to obtain payments.
- Responded to patient, family, and external payer inquiries.
- Scheduled appointments for patients.
Travel Agent
AAA Carolinas
Huntersville, NC
12.2022 - 01.2024
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
Customer Service Agent
Concentrix
Hickory, NC
08.2020 - 12.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer account discrepancies and concerns.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Responded to customer requests for products, services, and company information.
Concierge
Comfort Inn & Suites
Statesville, NC
03.2020 - 08.2020
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Sales Service Associate
Brothers Heating & Cooling
Statesville, NC
04.2019 - 02.2020
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
- Kept senior managers informed about sales activities, current inventory and other metrics via timely reports.
- Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
- Researched client requests to create best possible solutions for diverse needs.
Sales Associate
Walgreens
Statesville, NC
11.2015 - 04.2019
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
Assistant Manager
RadioShack
Statesville, NC
08.2010 - 04.2015
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Site Assistant
Fort Dobbs State Historic Site
Statesville, NC
07.2007 - 04.2014
- Conducted historical research as basis for identification, conservation and reconstruction of historic places and materials.
- Presented historical accounts in terms of individuals or social, ethnic or economic groupings.
- Located and outlined historical details about economic, social and political events to enhance knowledge of diverse geographic areas and cultural changes.
- Educated groups about key events in history and current preservation strategies with polished presentations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
1
1
20
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Salesforce
Workday
Apollo
Interests
History
Self-improvement
Kickboxing
Rockwall Climbing
Hiking
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