Carolyne Toro
Philadelphia,PA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Focused Receptionist with five years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
5
5
years of professional experience
Work History
Receptionist
Torresdale Appliances
Philadelphia, PA
08.2018 - 06.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Coordinated pick-up and delivery of express mail services.
Education
Associate of Applied Science - Justice
Community College of Philadelphia
Philadelphia, PA12-2023
Skills
- Technical Support
- File Management
- Clerical Support
- Scheduling
- Office Management
- Schedule Management
- Meeting Coordination
- Documentation And Reporting
- Meeting Preparation
- Service-oriented mindset
- Information Protection
- Staff Management
- Greeting and Seating Clients
- Mail handling
- Recordkeeping and bookkeeping
- Verbal and written communication
- Time Management
- Supply Management
Languages
English
First Language
Spanish
Intermediate (B1)
B1
References
References available upon request.
Timeline
Receptionist
Torresdale Appliances
08.2018 - 06.2023
Associate of Applied Science - Justice
Community College of Philadelphia
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