Carolynn Dillon
Custer,SD
Summary
Customer-focused professional with extensive experience in fast-paced environments. Excels in communication, organization, and time management while supporting front desk operations and enhancing guest experiences. Builds positive relationships with customers and effectively resolves challenges with professionalism.
Overview
3
3
years of professional experience
2027
2027
years of post-secondary education
Work History
Caretaker
Preferred home health
Custer, South Dakota
09.2025 - Current
- Assisted clients with daily living activities and personal care routines.
- Maintained a clean and safe environment for clients at all times.
- Built positive, supportive relationships through clear and compassionate communication.
- Organized and prepared meals according to dietary restrictions and preferences.
Snack shop
Crazy Horse memorial
Custer, SD
05.2025 - 07.2025
- Completed day-to-day duties accurately and efficiently.
- Delivered high-volume customer service in a fast-paced tourist environment, assisting hundreds of guests daily.
- Collaborated with team members during peak hours to keep workflow running smoothly
- De-escalated difficult situations with upset customers by listening, staying patient, and finding solutions
Nurse aid
Monument health custer hospital
Custer, SD
08.2024 - 10.2024
- Monitored vital signs and reported changes to nursing staff.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Maintained a clean and safe environment for residents and staff.
- Documented patient information accurately in electronic health records.
Nurse aid
Custer care and rehab center
Custer, South Dakota
03.2024 - 05.2024
- Assisted residents with daily activities and personal care needs.
- Maintained a clean and safe environment for residents and staff.
- Provided emotional support to residents and families during challenging times.
- Communicated effectively with residents to ensure comfort and understanding.
Housekeeper
The shady rest motel
Custer, SD
05.2023 - 09.2023
- Cleaned guest rooms thoroughly to maintain high standards of cleanliness.
- Replenished supplies such as towels, toiletries, and linens for guest comfort.
- Managed time effectively to clean
- multiple rooms/ areas within tight deadlines
- Communicated effectively with guests regarding their needs and requests.
Education
The Career Learning Center
Rapid City, SD03-2026
Skills
- Customer service
- Time management
- Effective communication
- Task organization
- Teamwork
- Multitasking
- Active listening
- Working in fast-paced environments
Future goals
My long-term goal is to become involved in humanitarian work, including opportunities with organizations such as YWAM. I am motivated to develop strong interpersonal, communication and service-oriented skills that will allow me to work effectively with people from diverse backgrounds. In the meantime I am committed to gaining valuable experience, contributing positively in a team environment, and providing excellent service in every role i take on.
Timeline
Caretaker
Preferred home health
09.2025 - Current
Snack shop
Crazy Horse memorial
05.2025 - 07.2025
Nurse aid
Monument health custer hospital
08.2024 - 10.2024
Nurse aid
Custer care and rehab center
03.2024 - 05.2024
Housekeeper
The shady rest motel
05.2023 - 09.2023
The Career Learning Center