Carolynn Martin
Los Angeles,CA
Summary
Successful Executive Director with over 25 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-culture team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives. Aultiple operations with superior organizational and communication skills.Recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems.
Overview
23
23
years of professional experience
Work History
Executive Director of Operations
Los Angeles Wellness Station
Los Angeles, CA
09.2013 - Current
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Increased new capacity and technology bases to bring more needed services.
Project Implementation Coordinator
Minority AIDS Project
City of Los Angeles, CA
05.2000 - 08.2012
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Gathered requirements for ongoing projects and organized details for management use.
Case Management Supervisor
Women Alive Social Services
Los Angeles, CA
03.1998 - 04.2000
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Bachelor of Science - Human Se Vices = Sociology B.A
University of Phoenix
Los Angeles, CA05.2004
Skills
- Strategic Planning
- Board Oversight
- Executive Leadership
- Change and Growth Management
- Operational Analysis
Timeline
Executive Director of Operations
Los Angeles Wellness Station
09.2013 - Current
Project Implementation Coordinator
Minority AIDS Project
05.2000 - 08.2012
Case Management Supervisor
Women Alive Social Services
03.1998 - 04.2000
Bachelor of Science - Human Se Vices = Sociology B.A
University of Phoenix
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