Carolynn Middlemore
Kalispell,Montana
Summary
Passionate, bubbly, and strong-willed. From making special coffees to gassing up boats, I enjoy any opportunity to learn a new skill and flourish in a new setting.
Overview
9
9
years of professional experience
Work History
Barista
Sable Coffee
Kalispell, MT
09.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Kept up-to-date records of sales transactions using point-of-sale systems.
Marina Attendant/ Lead/Seasonal Worker
Flathead Harbor Resort
Lakeside, MT
06.2024 - Current
- Collected cash payments from customers or charged purchases to credit cards.
- Selling products and running the marina store.
- Activated fuel pumps and filled fuel tanks with gasoline or diesel fuel.
- Maintained communication between staff and customers about their boating needs.
- Cleaned parking areas, restrooms or equipment and removed trash.
- Maintained accurate records of boat slips, dock assignments, fuel sales.
Aupair/ Live in Nanny
French Family
Paris , France
09.2023 - 05.2024
- Assisted with homework and educational activities to support academic achievement.
- Helped children develop social skills through positive reinforcement of behavior.
- Traveled with family to help with vacation activities and childcare.
- Assisted children with completing homework and special assignments to improve academic performance.
- Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
- Led hands-on activities consistent with child's interests and skills.
- Managed daily schedules for multiple children, ensuring timely attendance at school and extracurricular activities.
- Taught children/ parents English.
Camp Counselor/ Seasonal Worker
Iron Horse Golf Club
Whitefish, MT
05.2023 - 08.2023
- Watching between 10 and 20 children while they do activities.
- Preparing and serving meals.
- About 8-hour days with the children.
- Developed and maintained relationships with parents and guardians, providing updates and addressing concerns.
- Delivered set curriculum to team of campers to promote engaging and fun atmosphere.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
Marina Attendant/ Shack Lead/ Seasonal Worker
The Lodge at Whitefish Lake
Whitefish, MT
06.2022 - 10.2022
- Gassing customers and rental boats.
- Running jet ski and boat rentals.
- Responded promptly to customer, vendor, and staff questions, and quickly resolved issues, cultivating strong, long-term relationships.
- Consider each team member's unique talents when assigning tasks and projects to maximize success for employees and the overall team.
- Prepared daily reports of fuel, oil, and accessory sales.
- Ordered stock, priced, and shelved incoming goods.
- Collected cash payments from customers, charged purchases to customers' credit cards, and provided customers with receipts.
- Stayed ready for customer needs by keeping stock organized, shelved, and priced.
- Responded quickly to emergency situations involving boats or personnel near the marina waters.
- Provided customer service support including answering inquiries about marina services and amenities.
- Inspected boat for safety issues prior to rental or launch.
Marina Dock Hand/ Restaurant/ Seasonal Worker
CDA RESORT
Coeur d'Alene, ID
05.2021 - 10.2021
- Gassing customers and rental boats.
- Running a boat and jet ski business.
- Customer service.
Summer Volunteer
Kootenai Health hospital
CDA, ID
06.2016 - 08.2019
- I became a hospital volunteer when I was very young because I loved helping people and being of use.
- Assisted with patient transportation, including helping discharged patients collect supplies and move to vehicles.
- Met patient needs by restocking and cleaning rooms, delivering items, and obtaining qualified clinical support.
- Processed gift shop transactions, keeping drawers accurate, and shelves organized to promote sales.
- Assisted family members in locating patients or relatives.
- Cleaned and disinfected instruments for reuse with new patients and procedures.
Education
Cranial Sacral Therapy
Cranial Sacral Private Program
Kalispell, MT01-2026
High School Studies -
Our Lady of Victory School
Post Falls, ID06.2020
Skills
- Customer service
- Communication skills
- Leadership
- Guest services
- Childcare
- Espresso machine operation
- POS systems
- Watercraft regulations
- Boat handling
- Boat launching
Languages
- English
- French
Timeline
Barista
Sable Coffee
09.2024 - Current
Marina Attendant/ Lead/Seasonal Worker
Flathead Harbor Resort
06.2024 - Current
Aupair/ Live in Nanny
French Family
09.2023 - 05.2024
Camp Counselor/ Seasonal Worker
Iron Horse Golf Club
05.2023 - 08.2023
Marina Attendant/ Shack Lead/ Seasonal Worker
The Lodge at Whitefish Lake
06.2022 - 10.2022
Marina Dock Hand/ Restaurant/ Seasonal Worker
CDA RESORT
05.2021 - 10.2021
Summer Volunteer
Kootenai Health hospital
06.2016 - 08.2019
Cranial Sacral Therapy
Cranial Sacral Private Program
High School Studies -
Our Lady of Victory School