Carolyn Galbraith
Monroeville,AL
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
8
8
years of professional experience
Work History
Care Coordinator
Cecelia Health
05.2024 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
Prior Authorization Pharmacy Technician
Actalent
10.2022 - 05.2024
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
- Verified eligibility and compliance with authorization requirements for service providers.
- Researched and analyzed data to support project-related decisions.
Patient Navigator
Main Street Rural Health
05.2020 - 10.2022
- Educated patients on insurance and healthcare plans.
- Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
- Assisted patients in scheduling doctor and healthcare appointments.
- Assisted with and facilitated transition of care from hospitals, rehabilitation facilities, and skilled nursing facilities to home.
Medical Assistant
Southeast Podiatry
01.2017 - 05.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Associate of Applied Science -
Alabama Southern Community College
Monroeville, ALHigh School Diploma -
Excel Public School
Excel, AL05-2008
Skills
- Multidisciplinary team collaboration
- Medical terminology
- Healthcare
- Insurance verification
- Medical coding
- Community resources
- Confidentiality
- Medical billing
- Insurance expert
- Community advocate
Timeline
Care Coordinator
Cecelia Health
05.2024 - Current
Prior Authorization Pharmacy Technician
Actalent
10.2022 - 05.2024
Patient Navigator
Main Street Rural Health
05.2020 - 10.2022
Medical Assistant
Southeast Podiatry
01.2017 - 05.2020
Associate of Applied Science -
Alabama Southern Community College
High School Diploma -
Excel Public School
Similar Profiles
Ashton PardonAshton Pardon
Enterprise Support Manager at Cecelia HealthEnterprise Support Manager at Cecelia Health
LINDSAY BODREELINDSAY BODREE
Utilization Review Nurse at Cohere HealthUtilization Review Nurse at Cohere Health
Jennifer ThrasherJennifer Thrasher
RN Case Manager at Signallamp HealthRN Case Manager at Signallamp Health