Goal oriented individual with a pleasant personality and tenacity that know no restrictions. Meticulous at juggling multiple task and working under pressure. Excellent communicator and problem solver.
Overview
19
19
years of professional experience
Work History
Business Office Representative
Memorial Hospital Biloxi
07.2025 - Current
Processed patient admissions and discharges, ensuring accuracy in documentation and compliance with hospital policies.
Managed billing inquiries, resolving issues promptly to enhance patient satisfaction and streamline operations.
Coordinated communication between departments, facilitating efficient information flow related to patient care services.
Trained new staff on office procedures and electronic health record systems, improving onboarding efficiency.
Led initiatives to standardize office protocols, resulting in improved consistency across administrative tasks and services.
Medical Esthetician
Women's Clinic P.A.
06.2022 - 07.2025
Delivered advanced skincare treatments using state-of-the-art equipment and techniques.
Consulted with clients to determine individual skincare needs and recommended appropriate solutions.
Developed customized treatment plans based on skin analysis, contributing to improved client satisfaction.
Performed laser hair removal
Performed laser vaginal rejuvenation
Performed laser skin tightening
Performed laser skin peels and tightening
Performed Hydrofacials
Discussed procedures and treatment options with clients.
Performed consultations for patients before scheduling treatments.
Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
Analyzed skin condition and made appropriate product recommendations.
Created repeat business by developing long-term relationships with regular customers.
Medical Aesthetician
Trillium Medical Aesthetics & Gynecology
03.2018 - 06.2022
Sterilized equipment for patient treatments.
Performed consultations for patients before scheduling treatments.
Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Administered treatments such as laser hair removal, laser photo facials, laser vein removal, laser pigment treatments, hydra facials, dermaplaning, micro needling, sculpture, tempsure , chemical peels and assist in smart lipo
Educated patients on treatment options.
Designed post-treatment at-home care products.
Discussed procedures and treatment options with clients.
Prestige Manager
Ulta Beauty Inc.
05.2012 - 03.2018
Manage and responsible for all sales in the prestige department that includes skin care, color and fragrance.
Manage and supervise Lancome, Benefit and Clinique counters.
Performs makeup applications and color matching.
Dedicated to exceptional customer service and loyalty.
Weekly inventory adjustments and out of stocks.
In charge of prestige product training as well as prestige monthly meetings.
Host district training events and cluster training events.
Maintains visually driven and clean department.
Store Manager
Sally Beauty Holdings Inc.
03.2007 - 06.2012
Trained and developed new associates on POS system and key sales tactics.
Increased profits through effective sales training and customer loyalty.
Responded to customer concerns with friendly and knowledgeable service.
Managed staff of 7 sales associates, and 1 assistant manager.
Conducted store inventories once per quarter.
Completed all daily tasks.
Hired, trained and evaluated all associates.
Reported to district manager regarding all store and staff issues.
Business Office Representative at Memorial Healthcare System- South Broward Community HealthBusiness Office Representative at Memorial Healthcare System- South Broward Community Health