Carrie Arnott
Medford,OR
Summary
Hardworking and passionate team player with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate an enjoyable experience.
Overview
7
7
years of professional experience
Work History
Bartender/Server Shift Leader
Massey's Bar & Grill
03.2023 - Current
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Commercial Janitorial Cleaner
Central Oregon Window Washing
03.2019 - 03.2020
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Kept building entryway glass clean and polished for professional presentation.
Crew Member
Little Caesars Pizza
06.2016 - 11.2017
- Worked front counter, makeline and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
High School Diploma -
Bend Senior High School
Bend, OR06.2016
Skills
- Personnel Training
- Menu Knowledge
- Warm and Friendly
- Ability to Lift 50 Pounds
- Courteous Phone Demeanor
- Customer Service and Rapport
- Cleaning and Sanitation
- Storage Organization
- Customer Needs Assessments
Timeline
Bartender/Server Shift Leader
Massey's Bar & Grill
03.2023 - Current
Commercial Janitorial Cleaner
Central Oregon Window Washing
03.2019 - 03.2020
Crew Member
Little Caesars Pizza
06.2016 - 11.2017
High School Diploma -
Bend Senior High School
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