Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Arnott

Medford,OR

Summary

Hardworking and passionate team player with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate an enjoyable experience.

Overview

7
7
years of professional experience

Work History

Bartender/Server Shift Leader

Massey's Bar & Grill
03.2023 - Current
    • Oversaw daily operations of service team, delegated tasks, and trained new staff.
    • Cultivated warm relationships with regular customers.
    • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
    • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
    • Increased sales significantly by upselling higher-end products to customers.
    • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Commercial Janitorial Cleaner

Central Oregon Window Washing
03.2019 - 03.2020
    • Disposed of trash and recyclables each day to avoid waste buildup.
    • Cleaned building floors by sweeping, mopping, and scrubbing floors.
    • Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
    • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
    • Kept building entryway glass clean and polished for professional presentation.

Crew Member

Little Caesars Pizza
06.2016 - 11.2017
  • Worked front counter, makeline and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

High School Diploma -

Bend Senior High School
Bend, OR
06.2016

Skills

  • Personnel Training
  • Menu Knowledge
  • Warm and Friendly
  • Ability to Lift 50 Pounds
  • Courteous Phone Demeanor
  • Customer Service and Rapport
  • Cleaning and Sanitation
  • Storage Organization
  • Customer Needs Assessments

Timeline

Bartender/Server Shift Leader

Massey's Bar & Grill
03.2023 - Current

Commercial Janitorial Cleaner

Central Oregon Window Washing
03.2019 - 03.2020

Crew Member

Little Caesars Pizza
06.2016 - 11.2017

High School Diploma -

Bend Senior High School

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Carrie Arnott