Elias Hobel
Marion ,IA
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
6
6
years of professional experience
Work History
Bartender/Server Shift Leader
Mandrain Spice
06.2018 - 01.2020
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
- Suggested menu and service policy changes based on feedback from managed waitstaff and observed customer tendencies.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Bartender/Server
Blind Pig
03.2018 - 08.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Hosting Web Developer
GoDaddy.com LLC
01.2018 - 10.2018
- Coded websites using HTML, CSS, JavaScript and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Oversaw back-end development using PHP to maintain website integrity, security and efficiency.
- Pulled from PHP, SQL, JavaScript and other back-end library knowledge to bolster programming resources.
- Conducted testing and review of website design for responsiveness, clarity and effectiveness.
- Multi-tasked across multiple functions and roles to generate project results and meet deadlines and organizational expectations.
Bartender/Server
Broken Spoke Bar & Grill
08.2017 - 01.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Bartender/Server Trainer
Butcher Block Steakhouse
05.2016 - 09.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Education
GED -
Kirkwood Community College
Cedar Rapids, IA05.2016
Skills
- Personnel Training
- Billing and Payment Processing
- Guest Satisfaction
- Preventive Maintenance
- Menu Knowledge
- Production Preparation
- Preparing Guest Salads
- Dining Room Management
- Liquor, Beer and Wine Knowledge
- Attending Multiple Customers
- Responsible Alcohol Service
- Alcohol Ordering
- Patron Rapport
- Anticipating Guest Needs
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender/Server Shift Leader
Mandrain Spice
06.2018 - 01.2020
Bartender/Server
Blind Pig
03.2018 - 08.2019
Hosting Web Developer
GoDaddy.com LLC
01.2018 - 10.2018
Bartender/Server
Broken Spoke Bar & Grill
08.2017 - 01.2018
Bartender/Server Trainer
Butcher Block Steakhouse
05.2016 - 09.2017
GED -
Kirkwood Community College
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