Carrie Brown

• Built customer relationships by recommending packaging solutions aligned with client needs and product specifications.
• Maintained product knowledge across foodservice and industrial packaging lines to support consultative selling and issue resolution.
• Processed orders accurately, ensuring timely entry and clear communication across sales and operations teams.
• Resolved customer inquiries regarding pricing, availability, substitutions, and shipment status with professionalism.
• Coordinated with warehouse and logistics teams to confirm order fulfillment and minimize service delays.
• Supported account retention through responsive follow-up and consistent attention to client requests.
• Prepared quotes, order updates, and sales documentation with strong accuracy and organization.
• Identified opportunities to improve customer experience through proactive communication and dependable service.
• Solved customer challenges by offering relevant products and services.

Minored in Economics