Carrie Campanelli
Lexington,KY
Summary
Successful Key Account Specialist with experience encouraging client communication to achieve significant growth using proven strategies. Proficient in product monetization and mobilization approaches to boost long-term revenue generation.
Overview
10
10
years of professional experience
Work History
Bartender
Firebirds Wood Fired Grill
Lexington, KY
06.2026 - Current
- Crafted and served a diverse range of cocktails, ensuring high-quality standards in beverage preparation.
- Managed inventory levels, coordinating with suppliers to maintain stock and reduce waste.
- Trained and mentored new bartenders on drink recipes, customer service protocols, and operational procedures.
- Developed and implemented efficient workflows for bar service during peak hours, enhancing customer satisfaction.
- Ensured compliance with health and safety regulations, maintaining cleanliness and organization throughout the bar area.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Key Account Specialist
Affinity Group
Kentucky Market
11.2024 - Current
- Conducted market analysis to identify emerging trends and opportunities for growth.
- Developed and maintained strong relationships with suppliers to ensure product availability.
- Collaborated with sales teams to strategize product placements and promotional activities.
- Negotiated pricing contracts with vendors to enhance profitability for clients.
- Monitored competitor activities to adjust strategies and maintain market position.
- Boosted sales revenues by developing and implementing strategic local sales plans.
- Managed cross-departmental communications, ensuring alignment between sales objectives and operational capabilities.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Set up appointments with potential and current customers to promote new products and services.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Built professional sales presentations to promote services to groups of potential customers.
- Prospected new sales leads from directories, referrals and partners.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Tracked market and industry trends, regulations and practices through trade shows and publications.
Service / Training /Catering and Events Manager
Blooming Brands - Bonefish Grill
Lexington, KY
10.2021 - Current
- Worked with departmental management to create individual training plans for service staff.
- Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
- Developed department training programs to provide employees knowledge and tools necessary to improve personal performance and development.
- Identified key areas that could use improvement and implemented new processes, which increased efficiency.
- Coordinated and prioritized required training courses for 28 employees.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Correctly calculated inventory and ordered appropriate supplies.
- Reconciled cash and credit card transactions to maintain accurate records.
- Coordinated with catering staff to deliver food services for special events and functions.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Developed unique events and special promotions to drive sales.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
Nanny & Household Manger
Kindred Care
Lexington, KY
09.2016 - 08.2021
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted with light housekeeping duties as well as running errands.
- Engaged with children on age-appropriate level.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Prepared meals and snacks for children based on dietary guidelines.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Taught children basic life skills, manners and personal hygiene.
- Regularly traveled with family to help with vacation activities and childcare.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Provided feeds via g-tube for infant in my care
- Administered medications via g-tube for infant in my care
- Kept complete and accurate records, documenting care and patient progress.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
Education
Doctor of Pharmacy - Pharmacy
University of South Carolina - Columbia
Columbia, SCBachelor of Science - Biology
Eastern Kentucky University
Richmond, KY05-2021
Skills
- Team mentorship
- Event Marketing
- Promotional advertising
- Guest Relations
- Employee Training Oversight
- Team Development
- Marketing Communications
Timeline
Bartender
Firebirds Wood Fired Grill
06.2026 - Current
Key Account Specialist
Affinity Group
11.2024 - Current
Service / Training /Catering and Events Manager
Blooming Brands - Bonefish Grill
10.2021 - Current
Nanny & Household Manger
Kindred Care
09.2016 - 08.2021
Doctor of Pharmacy - Pharmacy
University of South Carolina - Columbia
Bachelor of Science - Biology
Eastern Kentucky University