Carrie Chapman

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer and balanced daily sales reports.
• Assisted customers with product inquiries and provided customer service

• 1. Monitors all Lake of the Torches Resort Casino properties for suspicious or disruptive activities and take action as necessary.
• 2. Reports all suspicious and disruptive activities immediately to the Officer in Charge for review and further action.
• 3. Responsible for managing disturbances and situations on the Lake of the Torches Resort Casino property to minimize disruptions and ensure appropriate courses of action are taken in a professional manner.
• 4. Provides exceptional guest services to assist in guest relations and ensuring the safety and wellbeing of guests, associates and Lake of the Torches Resort Casino properties.
• 5. Assists in the monitoring of internal operations to ensure operational and procedural policy adherence.
• 6. Is responsible for monitoring of slot department associates while associates are servicing slot machines, replenishing TITO, hand pays or jackpot payouts.
• 7. Assists table game associates with game fills and assistance with guests.
• 8. Monitors vault hard count associate activities during drop duties.
• 9. Responsible for performing cash transfer activities to and from off-site destinations.
• 10. Is responsible for cooperating with law enforcement agencies and provides depositions or courtroom testimony when necessary.
• 11. Respond to medical emergencies and provide basic First Aid, CPR, and AED if necessary.
• 12. Must be able to receive CPR certification
• 13. Performs other duties as assigned.

• Executed thorough cleaning and sanitization of bathrooms to ensure hygiene standards.
• Compiled comprehensive reports to analyze project outcomes and inform stakeholders.
• Oversaw cleanliness and maintenance of gaming floor environment.
• Assisted in maintaining cleanliness and organization of laundry facilities. Supported team members in processing and folding laundry efficiently. Contributed to a positive customer experience through attentive service.
• Performed routine cleaning tasks to maintain a tidy environment. Assisted with organizing household items and supplies. Supported overall household management through regular upkeep.

• Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
• Managed laundry operations, sorting, washing, and folding linens efficiently.
• Assisted in inventory management of cleaning supplies, ensuring adequate stock levels.
• Applied effective time management skills to complete tasks within designated shifts.

Monitored safety of shelter residents. Responded to crisis hotline inquiries. Maintained cleanliness and organization of shelter facilities.