Carrie Christensen
Green Bay,Wisconsin
Summary
Results-driven Operations Supervisor with expertise in performance monitoring, regulatory compliance, and employee development. Proven success in enhancing team productivity and fostering a positive work environment.
Overview
12
12
years of professional experience
Work History
HEALTH INFORMATION OPERATIONS SUPERVISOR
DATAVANT INC
Green Bay, WI
08.2023 - Current
- Supervised daily operations to ensure compliance with company policies and procedures.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
LEAD HEALTH INFORMATION SPECIALIST
DATAVANT INC
GREEN BAY, WI
08.2021 - 07.2023
- Streamlined operational workflows, enhancing team productivity and reducing process bottlenecks.
- Facilitated training sessions on new technologies, improving team proficiency and operational efficiency.
- Performed quality control and monitored production efforts.
- Trained staff on best practices for managing electronic health records and data privacy regulations.
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
- Promoted a culture of continuous improvement within the team by actively seeking feedback from colleagues and supervisors regarding workflow efficiencies and areas for growth.
HEALTH INFORMATION SPECIALIST
DATAVANT INC
Green Bay, WI
09.2014 - 08.2021
- Analyzed healthcare data to ensure accuracy and compliance with regulatory standards.
- Collaborated with cross-functional teams to optimize workflows and improve information management processes.
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Assisted in the transition to a new electronic health record system, resulting in improved data management and accessibility for healthcare providers.
Education
HEALTH INFORMATION TECHNOLOGY
NE WISCONSIN TECHNICAL COLLEGE
GREEN BAY WISCONSINSkills
- Operations management
- Proficient with HIPAA, State and Federal laws and guidelines
- Powerpoint, Powerpoint BI, Payroll, MS Office, Presentations
- Staff supervision
- Knowledgeable and proficient with multiple EMRS
- Workflow optimization
- Production
- Compliance management
- Quality assurance
- Productivity management
- Multitasking and organization
- Coaching and mentoring
- Performance management
Accomplishments
- Successfully completed the 5 month Datavant -Aspire Leadership Accelerator program with top honors in 2025.
- Volunteered for company stretch project . Traveled on-site to California in 2024-2025. Stayed there for several weeks to properly train on site staff and assist managers in interviewing and choosing a permanent on-Site Supervisor. Continued to support their facility remotely for almost a year.
- Assisted with SOP updates and revisions for outside territories, as well as my own territories.
Timeline
HEALTH INFORMATION OPERATIONS SUPERVISOR
DATAVANT INC
08.2023 - Current
LEAD HEALTH INFORMATION SPECIALIST
DATAVANT INC
08.2021 - 07.2023
HEALTH INFORMATION SPECIALIST
DATAVANT INC
09.2014 - 08.2021
HEALTH INFORMATION TECHNOLOGY
NE WISCONSIN TECHNICAL COLLEGE