Paige Tipton
Grand Rapids,MI
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
12
12
years of professional experience
Work History
Health Information Operations Supervisor
Datavant
10.2021 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Health Information Specialist
Datavant
01.2018 - 10.2021
- Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Managed sensitive patient information while adhering to strict confidentiality guidelines according to HIPAA regulations.
Lead Patient Access Representative
Spectrum Health
05.2013 - 12.2017
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
Receptionist
Covenant Village of the Great Lakes
10.2012 - 06.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Education
Bachelor of Arts - Communication Studies
Grand Valley State University
Allendale, MI05.2016
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Customer relationship development
- Team Training
Timeline
Health Information Operations Supervisor
Datavant
10.2021 - Current
Health Information Specialist
Datavant
01.2018 - 10.2021
Lead Patient Access Representative
Spectrum Health
05.2013 - 12.2017
Receptionist
Covenant Village of the Great Lakes
10.2012 - 06.2013
Bachelor of Arts - Communication Studies
Grand Valley State University
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