Summary
Work History
Education
Skills
Timeline
Generic

Carrie Clark

Stillwater,United States

Summary

Proven leader in the food service industry, adept at food preparation and staff leadership, significantly enhanced food safety and customer satisfaction at The Ranchers Club. Skilled in allergen awareness and sanitation procedures, consistently delivering high-quality service. Achieved notable efficiency improvements, fostering a positive and productive work environment.

Work History

Food Supervisor

The Ranchers Club
  • Created healthy, well-balanced meal menus within ideal cost metrics.
  • Improved food safety standards by implementing thorough training programs and regular inspections.
  • Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
  • Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
  • Conducted regular performance reviews of team members to identify areas for improvement and offer constructive feedback on progress made thus far.
  • Tracked food production levels, meal counts, and supply costs.
  • Streamlined kitchen operations for increased efficiency by optimizing staff schedules and task allocation.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Monitored food inventory and supplies to prevent waste.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Controlled labor costs with good planning, scheduling and delegating abilities.
  • Evaluated kitchen staff performance and motivated improvements with encouragement, retraining and contests.
  • Kept costs under control by managing portions and minimizing food waste caused by overcooking.
  • Maintained compliance with health code compliance and consistently achieved scores over Number.
  • Mentored junior staff members to improve their skills, fostering a positive work environment that encouraged professional growth.
  • Reduced food waste dramatically by implementing strict inventory control measures and better communication among staff members.
  • Oversaw catering events successfully, coordinating menu planning, staffing needs, and logistics for seamless execution.
  • Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
  • Adapted quickly to changing circumstances or unexpected challenges in daily operations without sacrificing quality standards or customer satisfaction levels.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Served consistent portions following recipes and control standards.
  • Monitored food preparation, production, and plating for quality control.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Implemented quality control measures, resulting in consistently high-quality dishes and improved customer feedback ratings.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw training of more than Number team members.
  • Delivered exceptional guest experiences through diligent oversight of daily operations, addressing concerns promptly and professionally.

Store Manager

Dollar General Store
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised guests at front counter, answering questions regarding products.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
  • Improved efficiency and accuracy of inventory management by implementing new stock control system.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.

Head Cook

Cross Timber Church Camp
  • Coordinated with team members to prepare orders on time.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Evaluated food products to verify freshness and quality.
  • Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Implemented cost-effective measures in the procurement of ingredients, resulting in significant savings without sacrificing quality.
  • Developed new recipes and flavor combinations to enhance customer dining experience.
  • Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
  • Trained and managed kitchen personnel and supervised related culinary activity.

Lead Cashier

Gorilla Convent Store
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Conducted regular audits of cash registers, identifying any discrepancies quickly and resolving them efficiently.

Cook

McAlester Public Schools
  • Maintained food safety and sanitation standards.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Adjusted recipes based on ingredient availability or customer request.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Cook Shift Leader

Braums Ice Cream And Dairy
  • Created healthy, well-balanced meal menus within ideal cost metrics.
  • Improved food safety standards by implementing thorough training programs and regular inspections.
  • Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
  • Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
  • Conducted regular performance reviews of team members to identify areas for improvement and offer constructive feedback on progress made thus far.
  • Tracked food production levels, meal counts, and supply costs.
  • Streamlined kitchen operations for increased efficiency by optimizing staff schedules and task allocation.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Monitored food inventory and supplies to prevent waste.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Controlled labor costs with good planning, scheduling and delegating abilities.
  • Evaluated kitchen staff performance and motivated improvements with encouragement, retraining and contests.
  • Kept costs under control by managing portions and minimizing food waste caused by overcooking.
  • Maintained compliance with health code compliance and consistently achieved scores over Number.
  • Mentored junior staff members to improve their skills, fostering a positive work environment that encouraged professional growth.
  • Reduced food waste dramatically by implementing strict inventory control measures and better communication among staff members.
  • Oversaw catering events successfully, coordinating menu planning, staffing needs, and logistics for seamless execution.
  • Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
  • Adapted quickly to changing circumstances or unexpected challenges in daily operations without sacrificing quality standards or customer satisfaction levels.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Coordinated kitchen activities with front-of-house staff for seamless and service.
  • Served consistent portions following recipes and control standards.
  • Monitored food preparation, production, and plating for quality control.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Implemented quality control measures, resulting in consistently high-quality dishes and improved customer feedback ratings.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Oversaw training of more than Number team members.
  • Delivered exceptional guest experiences through diligent oversight of daily operations, addressing concerns promptly and professionally.

Education

General Education Diploma - General Studies

Eastern Oklahoma State College
Wilburton, OK

Business Class - Clerical

Kiamichi Tech
McAlester, OK

Associate Of Science - Psychology, Sociology, Criminal Justice

Eastern Oklahoma State College
Wilburton, OK

Bachelor Of Science - Psychology/sociology, Criminal And Juvenile Justic

East Central University
Ada, OK

Paralegal - Paralegal Program

Kiamchi Tech Mcalester
McAlester, OK
01.2004

Skills

  • Food preparation
  • Scheduling staff
  • Sanitation procedures
  • Food presentation
  • Allergen awareness
  • Customer service
  • Staff leadership

Timeline

Food Supervisor

The Ranchers Club

Store Manager

Dollar General Store

Head Cook

Cross Timber Church Camp

Lead Cashier

Gorilla Convent Store

Cook

McAlester Public Schools

Cook Shift Leader

Braums Ice Cream And Dairy

General Education Diploma - General Studies

Eastern Oklahoma State College

Business Class - Clerical

Kiamichi Tech

Associate Of Science - Psychology, Sociology, Criminal Justice

Eastern Oklahoma State College

Bachelor Of Science - Psychology/sociology, Criminal And Juvenile Justic

East Central University

Paralegal - Paralegal Program

Kiamchi Tech Mcalester
Carrie Clark