Carrie Commodore
Lexington
Summary
Dedicated customer service professional with exceptional customer satisfaction scores. Known for reliability in productivity and attendance, maintaining a positive demeanor under pressure. Committed to continuous learning and improvement to support business objectives. Authorized to work in the US for any employer.
Overview
11
11
years of professional experience
Work History
Owner/Manager
Junky Apples A Taste of Fall Caramel and Candy Junky Apples
10.2018 - Current
- Promote business on social media to maximize product identity and generate revenue
- Devised business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends
- Trained teams on specific operations, applicable procedures and techniques for each job site
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings
- Enhanced operational performance by developing effective business strategies, systems and procedures
- Oversaw storewide merchandising benchmarks to maintain operational excellence
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
Sales Business Manager
Dillards
01.2023 - 08.2025
- Developed and implemented strategic sales plans to increase market share and drive revenue growth.
- Led cross-functional teams to enhance product offerings and improve customer satisfaction metrics.
- Analyzed market trends and competitive landscape to identify new business opportunities and optimize sales strategies.
- Established key partnerships with clients, fostering long-term relationships that contributed to sustained profitability.
Transaction Processing Associate
Conduent
02.2020 - 04.2021
- Sorted and archived documents and files by form type to assess inventory of information
- Received requests and documents related to processing financial transactions
- Identified specific importance of documents and transferred them to the proper stations
- Verified legitimacy of client information requests to protect against information and identity theft attempts
Customer Service Specialist
Macy's
01.2015 - 08.2020
- Educated customers about product options to exceed their experience
- Accurately completed cash register transactions
- Adhered to all store retail procedures and policies
- Championed promotional items to achieve sales goals
- Received and processed cash and credit payments
- Served multiple customers simultaneously in a stressful environment
- Watcher for, recognized and prevented security risk
- Assured customers in making payments or establishing payment plans to bring account current
Education
Social Science - Paralegal Studies
Everest University-South Orlando
Orlando, FLSkills
- Financial transactions
- Document creation in Word
- Retail customer interactions
- Hosting responsibilities
Timeline
Sales Business Manager
Dillards
01.2023 - 08.2025
Transaction Processing Associate
Conduent
02.2020 - 04.2021
Owner/Manager
Junky Apples A Taste of Fall Caramel and Candy Junky Apples
10.2018 - Current
Customer Service Specialist
Macy's
01.2015 - 08.2020
Social Science - Paralegal Studies
Everest University-South Orlando
Similar Profiles
Malea WishnokMalea Wishnok
Keyholder, Sales Associate, and Production Staff at Heather's Gourmet Caramel ApplesKeyholder, Sales Associate, and Production Staff at Heather's Gourmet Caramel Apples
Dalia FernandezDalia Fernandez
Senior Hairdresser at “Apples Never Fall” ANF Production Pty LtdSenior Hairdresser at “Apples Never Fall” ANF Production Pty Ltd
Joel SanchezJoel Sanchez
Salesperson at Alejandro candy applesSalesperson at Alejandro candy apples
Kelly ChumleyKelly Chumley
Home Care Consultant at Personal Touch Home CareHome Care Consultant at Personal Touch Home Care
Katelyn HasenohrlKatelyn Hasenohrl
Hostess/Food Runner at Creekside RestaurantHostess/Food Runner at Creekside Restaurant