Carrie Drayton
Nantucket,MA
Summary
Dynamic Office Manager with extensive experience at John H. Gulley Electric Inc, specializing in financial tracking and fostering customer relationships. Excelled in streamlining operations, achieving a 20% efficiency increase. Skilled in Office Administration and Customer Service, adept at leading teams to exceed objectives through strategic planning and effective communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
John H. Gulley Electric Inc
05.2023 - Current
*Process payroll
*Data entry of daily work slips from field techs
*Overseeing accounts payable & receivable
*Oversee ordering of specialty items for clients
*Oversee By-monthly bill out
*Reconciliation of bank accounts, credit card accounts vendor account's
*oversee customer service via phone & email
*prepare estimates & proposals
*Assist with seasonal openings if clients homes in the spring
*maintain employee records
*Prepare Workers comp & general liability audits
*Maintain subcontractor records
*deliver materials to job sites
*Assist the company’s CPA in Boston
*Personal Assistant to the owner of the company
Office Manager
Ryder Electric Inc
06.2011 - 05.2023
*Process payroll
*Data entry of daily work slips from field techs
*Overseeing accounts payable & receivable
*Oversee ordering of specialty items for clients
*Oversee By-monthly bill out
*Reconciliation of bank accounts, credit card accounts vendor account's
*oversee customer service via phone & email
*prepare estimates & proposals
*Assist with seasonal openings if clients homes in the spring
*maintain employee records
*Prepare Workers comp & general liability audits
*Maintain subcontractor records
*deliver materials to job sites
*Assist the company’s CPA in Boston
*Personal Assistant to the owner of the company
Education
High School Diploma -
Nantucket High School
Nantucket, MA05.1997
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Clerical Support
- Account Reconciliation
- Credit and collections
- Mail handling
- Scheduling
- Scheduling Coordination
- Operations Management
- Human Resources
- Administrative Oversight
- Employee Training
- Financial Reporting
- Financial Tracking
- Expense Reporting
- Financial Accounting
- Report Preparation
- Business Administration
- Database Administration
- Travel Coordination
- Policy and procedure modification
- Contract Administration
- Budgetary Planning
- Data retrieval systems
- Proposal Writing
- Banking operations
- Vendor engagement
- Senior leadership support
- Computer Skills
- Scheduling and Coordinating
- MS Office
- Customer Relationship Management
- Good Judgment
- Documentation And Reporting
- Professional and Courteous
- Team Leadership
- Managing Operations and Efficiency
- Administration and Reporting
- Schedule Management
Certification
I am a Notary Public. My commission expires 07/10/2031
Timeline
Office Manager
John H. Gulley Electric Inc
05.2023 - Current
Office Manager
Ryder Electric Inc
06.2011 - 05.2023
High School Diploma -
Nantucket High School