Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Fisher

Ballston Lake

Summary

Dynamic professional with extensive experience at CVS Pharmacy and Saratoga County, excelling in cash handling and staff management. Proven track record in enhancing team productivity and resolving customer complaints effectively. Adept at maintaining compliance and implementing efficient processes, driving operational success and fostering a collaborative work environment.

Overview

12
12
years of professional experience

Work History

Senior Clerk

Saratoga County
05.2013 - Current
  • Organize dealer and customer transactions effectively, achieving office projections.
  • Maintain precise records and filing systems, supporting team productivity.
  • Work collaboratively with colleagues to streamline workflow processes.
  • Demonstrate adaptability by quickly adjusting to new tasks and procedures.
  • Ensure adherence to organizational policies through compliance with established procedures.
  • Engage in training sessions to advance operational skills and knowledge.
  • Foster a positive work environment through effective teamwork and cooperation.

Shift Supervisor

CVS Pharmacy
06.2015 - 09.2023
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Trained and mentored new team members on operational procedures and best practices.
  • Assisted in the scheduling and staffing to optimize coverage across shifts.
  • Acted as liaison between management and staff to provide positive communication and feedback.
  • Monitored inventory levels to ensure stock availability.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Increased sales performance through effective and consistent upselling techniques.
  • Completed cash and credit card transactions accurately using POS software.
  • Built relationships with customers to drive revenue and profit.
  • Oversaw delivery of shipments, sorted, stocked shelves in timely manner.

Education

High School Diploma -

Harpursville Central High School
Harpursville, NY

J.D. - Law

University At Buffalo
Amherst, NY

Philosophy

Ithaca College
Ithaca, NY

Skills

  • Cash handling
  • Data entry proficiency
  • Staff management
  • Complaint resolution
  • File management
  • Policy enforcement
  • Administrative support
  • Performance improvement

Timeline

Shift Supervisor

CVS Pharmacy
06.2015 - 09.2023

Senior Clerk

Saratoga County
05.2013 - Current

High School Diploma -

Harpursville Central High School

J.D. - Law

University At Buffalo

Philosophy

Ithaca College

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