carrie grover
Wysox,PA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Dandy Mini Mart
Towanda, Pennsylvania
07.2019 - Current
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Greeted customers promptly and responded to questions.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Counted and balanced cashier drawers.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
Education
GED -
Jefferson Community And Technical College
Louisville, KY03-2005
Skills
- Cashier training
- Workflow optimization
- Hospitality and accommodation
- Procedure enforcement
- Multitasking and organization
- Online order picking
- Staff training
- Attention to detail
- Team leadership
Timeline
Cashier Team Lead
Dandy Mini Mart
07.2019 - Current
GED -
Jefferson Community And Technical College