Carrie Jensen
Twin Falls,ID
Summary
Dynamic Employment Specialist with a proven track record at Solano County, skilled in job development and community collaboration. Successfully facilitated client understanding of complex programs while enhancing service delivery. Recognized for exceptional training coordination and effective communication, ensuring clients overcome employment barriers and achieve program goals.
Overview
35
35
years of professional experience
Work History
Employment Specialist
Solano County
12.1990 - 06.2023
- Facilitated clients' understanding of complex program requirements through clear explanations and provision of regulatory resources.
- Conducted thorough income calculations to determine appropriate public assistance benefit levels based on financial need.
- Interviewed applicants to explain various available benefits and guide them through the application process.
- Assisted colleagues with overflow case management during high workload periods by prioritizing tasks effectively.
Waitress Trainer
Marie Callender's
02.1988 - 12.1990
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Education
Associate of Arts - Human Services
Solano Community College
Fairfield, CASkills
- Job development and employer outreach
- Community collaboration
- Training coordination
- Individualized service planning
- Employment barriers identification
- Program goals
Timeline
Employment Specialist
Solano County
12.1990 - 06.2023
Waitress Trainer
Marie Callender's
02.1988 - 12.1990
Associate of Arts - Human Services
Solano Community College
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