Carrie Marr
Cape Coral,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Office Manager
Deep Blue Air
07.2018 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with over 100 vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Streamlined and monitored at least 400 quality programs to alleviate overdue compliance activities.
Website Developer
Self Employed Web
12.2010 - 07.2018
- Designed, implemented and monitored over 100 web pages, plugins and functionality for continuous improvement.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Optimized company's website and main corporate blog to boost SEO traffic to sites.
- Oversaw technical issues and troubleshooting requests to resolve user problems.
- Applied emerging technologies to update and maintain site applicability.
- Oversaw web platform testing, troubleshooting and user sampling prior to live deployment.
- Provided security maintenance and patching on all 100 website interface to maintain viability after launch.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Adhered to SEO best practices while designing sites.
- Conceived and built optimized landing pages in HTML and CSS for integration and cross-browser compatibility.
Education
Liberal Arts - Liberal Arts And General Studies
Hodges University
Naples, FL06.2015
Skills
- Policy Development
- Customer Service
- Office Management
- Compliance Monitoring
- Performance Improvement
- Information Protection
- Excellent Multi-Tasking Ability
- Scheduling
- Invoicing and Billing
- Technical Support
- Documentation Expertise
- Organizational Skills
- Credit and Collections
- Database Administration
- Workflow Optimization
- Clear Oral/Written Communication
Accomplishments
- State of Florida Notary
- Very fluent in all Microsoft Programs
- Very fluent in all IOS software
- Used Adobe Photoshop in all my websites
Timeline
Office Manager
Deep Blue Air
07.2018 - Current
Website Developer
Self Employed Web
12.2010 - 07.2018
Liberal Arts - Liberal Arts And General Studies
Hodges University
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